Deputy Program Manager

Agile Defense, LLC; Fort Huachuca (AZ); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Agile Defense, LLC is seeking a Deputy Program Manager based in Fort Huachuca, AZ. This hybrid role involves oversight of IT service delivery for the Army, ensuring operational excellence and mission readiness.

The ideal candidate will have a Bachelor’s degree and PMP certification, along with proven leadership and program management experience in defense or federal environments. Responsibilities include managing contract performance, stakeholder engagements, and strategic planning.

Qualifications

• 3+ years of program leadership experience.
• Proven experience in program or project management within federal, defense, or enterprise IT environments.

Responsibilities

• Support the Program Manager in daily leadership.
• Oversee contract performance and adherence to SLAs.
• Serve as a primary liaison with stakeholders.
• Develop and implement strategic plans.

Skills

Proven leadership that empowers teams

Ability to collaborate across diverse organizations

Strong organizational skills

Working knowledge of IT technologies

Proficiency with Microsoft Office Suite

Excellent written and verbal communication skills

Experience in program or project management

Education

Bachelor's degree in IT, Business, Management, or related field

PMP or PgMP certification

ITIL certification

Tools

Microsoft Office Suite

Project management software

Job description

Job Title: Deputy Program Manager

Location: Hybrid, Fort Huachuca, AZ

Clearance Level: Secret, Must Have Clearance to Start

Requisition #: 1665

Summary

We are seeking an experienced Deputy Program Manager to support a large scale Department of the Army IT Service Delivery contract. The DPM will partner with the Program Manager to oversee contract execution, ensure high quality service delivery, and maintain operational excellence in a complex, fast paced defense IT environment. This role is essential to sustaining mission readiness, continuity of operations, and the successful delivery of enterprise IT services supporting thousands of users.

Key Responsibilities

Program Leadership & Operations

• Support the Program Manager in daily leadership of a multi-disciplinary IT service delivery team across multiple disciplines.
• Oversee contract performance, staffing, resource allocation, and adherence to SLAs.
• Lead internal and customer meetings, briefings, and communications.
• Serve as acting Program Manager when required.

Stakeholder Engagement

• Serve as a primary liaison with the Prime Contractor, government stakeholders, and internal teams.
• Ensure clear communication, alignment with mission objectives, and responsiveness to evolving requirements.

Strategic Planning & Execution

• Develop and implement strategic plans to achieve program goals and support regional growth initiatives.
• Identify opportunities for program improvement and drive continuous improvement initiatives.

Performance & Quality Management

• Establish and enforce policies, procedures, and performance standards.
• Monitor program metrics, prepare reports, and support data driven decision making.
• Ensure the quality, accuracy, and timeliness of all deliverables.

Resource & Financial Management

• Support resource planning, scheduling, and tasking of technical and functional specialists.
• Ensure efficient use of personnel and budget resources.
• Assist with budget development, tracking, and financial performance oversight.

Risk & Compliance

• Identify, assess, and mitigate technical, operational, and financial risks.
• Ensure compliance with contractual, regulatory, and security requirements, including cybersecurity policies and standards.

Required Education and Background

• Bachelor's degree in IT, Business, Management, or related field.
• PMP or PgMP certification required; ITIL certification preferred.

Years of experience: 3+ years of program leadership experience.

Required Skills

• Proven leadership that empowers teams and drives high performance.
• Ability to collaborate across diverse organizations and stakeholder groups.
• Strong organizational, time management, and analytical skills.
• Working knowledge of IT technologies, vendors, and enterprise products.
• Proficiency with Microsoft Office Suite, data analysis tools, and project management software.
• Experience with federal contracting, FAR, and SBA related processes (preferred).
• Excellent written and verbal communication skills.
• Proven experience in program or project management within federal, defense, or enterprise IT environments.
• Strong understanding of IT service delivery, service management frameworks, and operational support models.
• Demonstrated ability to lead teams and manage complex technical operations.
• Excellent communication, stakeholder engagement, and organizational skills.

Supervisory Duties

• Lead and mentor technical and project staff throughout all phases of the program.
• Provide guidance, performance feedback, and professional development support.
• Ensure successful integration and execution of all program segments and services.

Preferred Skills

• Experience supporting Department of the Army IT programs.
• Familiarity with enterprise service management tools and performance dashboards.
• Ability to operate effectively in high tempo, mission critical environments.

Working Conditions

• Primarily remote with required local presence and frequent site visits.
• General office environment; work is mostly sedentary with occasional standing/walking.
• Standard office equipment and favorable working conditions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.