Deputy Operations Manager: Lead Large-Scale Contract Ops

Akima; Williamsburg (KY); On-site; USD 75,000 - 100,000; Full time

Job summary

Akima is seeking a Deputy Operations Manager in Williamsburg, KY, to oversee contract operations at the Kentucky Consular Center. Responsibilities include ensuring compliance with performance standards, managing staffing and customer relationships, and enhancing service delivery through continuous improvement.

The ideal candidate will have extensive management experience and skills in Microsoft applications. A Bachelor’s degree is preferred. Join us and contribute to a successful team!

Qualifications

• 7+ years of management experience required.
• 5+ years managing large-scale operations.
• Ability to obtain a Top-Secret level security clearance.

Responsibilities

• Assist OM in managing site service delivery operations.
• Provide exemplary customer service to all stakeholders.
• Manage staffing and engage with union leadership.

Skills

Management experience

Microsoft Excel proficiency

Organizational skills

Communication skills

Team leadership

Education

Bachelor’s degree or higher in relevant field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Power Point

Job description

Akima is seeking a Deputy Operations Manager in Williamsburg, KY, to oversee contract operations at the Kentucky Consular Center. Responsibilities include ensuring compliance with performance standards, managing staffing and customer relationships, and enhancing service delivery through continuous improvement.

The ideal candidate will have extensive management experience and skills in Microsoft applications. A Bachelor’s degree is preferred. Join us and contribute to a successful team!