Deputy Manager

Allscreens Nationwide Ltd; Wareham (MA); On-site; USD 43,000 - 60,000; Full time

Benefits offered by this job

Refer a friend scheme

Employee Assistance Programme

Company pension

Job summary

Agincare Enable is seeking a Deputy Manager to lead day-to-day operations across our services in Dorset, with Wareham as your base. You'll work with the Registered Manager to provide confident leadership, drive person-centred care and uphold high standards of safety and quality.

You will manage staff rotas, oversee KPI delivery, safeguard reporting to the CQC and support teams to achieve positive outcomes. This hands-on role suits a capable leader who values independence, compassion and

Qualifications

• QCF Level 4 or 5 in health and social care or equivalent.
• Proven leadership and management experience in care settings.
• Solid understanding of regulatory frameworks in care services.
• IT proficiency with Word and Excel.
• Excellent communication across levels of staff and stakeholders.
• Valid UK driving license.

Responsibilities

• Support the Registered Manager with oversight of multiple services.
• Lead staff and develop teams, including Care Managers and Support Workers.
• Ensure KPI delivery and maintain quality assurance standards.
• Promote positive relationships with people we support and families.
• Manage rotas, budgets, and participate in safeguarding notifiable events.

Skills

Leadership

Regulatory knowledge

IT skills

Communication skills

Driver's license

Education

QCF Level 4/5 in Health & Social Care

RMA/Health & Social Care qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Ready to lead with purpose and make a real difference every day? Agincare Enable is looking for an inspiring Deputy Manager to help shape and strengthen our services across the Dorset region, with Wareham as your primary base.

This is a fantastic opportunity for a confident care leader who wants to support exceptional teams, champion person-centred care and help people live with greater independence, choice and quality of life. If you thrive on variety, responsibility and making things happen, this could be the role where your leadership truly matters.

About The Role

As Deputy Manager, you will play a key leadership role in the day-to-day success of our services, working closely with the Registered Manager to provide confident operational support, visible leadership and clear oversight across the team.

This is a hands-on, rewarding role where you will help ensure that every service we deliver is safe, caring, responsive, effective and well led. You will support teams to deliver high-quality, person-centred care while helping to maintain strong standards against organisational expectations and regulatory KPIs.

You will make sure the people we support receive care that truly reflects their individual needs, with regular reviews, thoughtful planning and a consistent focus on dignity, independence, safety, quality of life and positive outcomes.

Working alongside the Registered Manager, you will help keep services running smoothly, support staff to perform at their best and step up with confidence to take full responsibility when needed. It is a varied, influential role for someone who enjoys leading by example and making a meaningful difference every day.

MAIN DUTIES AND RESPONSIBILITIES

• Tosupportthe Registered Manager with oversight of multiple services, ensuring compliance is maintained at all times in line with regulatory and organisational standards.
• Tosupportthe Registered Manager with line management, leadership, and development of staff across your services, including Care Managers, Seniors, andSupportWorkers.
• To ensure that operational and quality assurance KPIs are consistently met, working closely with the Registered Manager to drive continuous improvement.
• Toactivelypromote the business and maintain positive relationships with people wesupport, families, professionals, and stakeholders through excellent communication and customer service.
• To prepare, manage, and oversee staff rotas across services, ensuring resources are effectively utilised and care delivery remains consistent.
• Tosupportthe Registered Manager in budget management and promote financial discipline across services.
• To ensure that Agincare Enable’s values of holistic, person-centred care are embedded across all services,supportingindividuals to achieve positive, outcome-based goals.
• Tosupportthe Registered Manager in ensuring all safeguarding concerns and notifiable events are managed appropriately and reported to the Care Quality Commission (CQC) within required timescales.
• To attend and contribute to meetings as required, ensuring actions are clearly identified and followed through to completion.
• To undertake shifts within services where required, role modelling best practice andsupportingteams to deliver high-quality care that promotes independence.
• To act as a role model in adhering to all company policies and procedures.
• To undertake on-call duties as part of a rota system, ensuring effective out-of-hourssupportis available across the services.
• Any other duties that are commensurate with the role and level of responsibility.

About You

• QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake
• Previous Leadership and Management experience in a similar environment or proven experience as a SeniorSupportWorker
• Demonstrate up to date knowledge of the care sector and the regulatory framework
• Proven IT experience, including Microsoft Word and Excel
• Ability to demonstrate excellent communication skills at a range of levels
• Must have a valid UK Driving License

What's on Offer

Agincare is a family run organization that is proud of its values and the delivery of the highest levels of care to the people wesupport. Working at Agincare brings many benefits including:

• Refer a friend scheme up to £1000*
• Employee Assistance Programme
• Company pension scheme

About Agincare

We're a family run business that's been caring and supporting people since 1986. With over 4,500 team members, we're one of the UK's largest care providers and are continuing to grow. We have over 100 locations across England including care& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.

Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.