Deputy Information Systems Director

City of Rochester Hills; Rochester (MI); Presencial; USD 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Descripción de la vacante

City of Rochester Hills is seeking a Deputy Director to provide strategic leadership over the City’s technology infrastructure. You will oversee cybersecurity defenses, guide governance on AI and LLM integrations, and manage third-party MSPs to ensure reliable, compliant IT operations.

The role requires coordinating with department heads, driving capital planning, and supervising MIS staff to deliver secure, scalable technology solutions for City services.

Formación

• Bachelor’s Degree in MIS/CS or related field.
• Eight years of progressively responsible IT/security experience.
• Three years of supervisory experience.
• Equivalent combination of education and experience considered.

Responsabilidades

• Oversee cybersecurity defenses and governance.
• Lead MSP governance and third-party contractor oversight.
• Direct MIS staff and manage performance evaluations.
• Develop and map IT systems and cross-discipline cloud integrations.
• Monitor IT network health and troubleshoot architectural issues.
• Assist in budgeting and CIP planning for IT.

Conocimientos

Cybersecurity leadership

IT governance

Strategy & budgeting

Vendor management

Educación

Bachelor's in MIS/CS or related

Herramientas

Enterprise IT infrastructure

Descripción del empleo

Position Summary

This position is responsible for assisting in the strategic oversight, leadership, and operational control of the City’s technology infrastructure. Under the general direction of the Information Systems Director, the Deputy Director manages daily operations, oversees cybersecurity defenses, and exercises strict governance over third-party Managed Service Providers (MSPs).

Essential Functions

• Serves as the chief advisor on information technology security matters. Manages the global security, access rules, and long-term reliability of IT infrastructure, systems, and enterprise cloud networks.
• Develops, implements, and maintains City-wide governance and acceptable-use policies for Artificial Intelligence (AI) utilities and large language models (LLMs). Collaborates with City department heads to formally vet requests for AI integrations.
• Oversees, audits, and evaluates daily performance and ticket workflows of outsourced Managed Service Providers (MSP) and third-party contractors.
• Directs, coaches, and supervises assigned MIS staff. Assigns tasks, reviews works and sets performance metrics. Assists Department Director with performance evaluations, transfers/promotions and disciplinary activities.
• Designs, implements, and maps complex new IT systems, network infrastructure, and cross-discipline cloud integrations.
• Monitors the overall health and performance of City IT networks. Troubleshoots system failures and architectural errors.
• Assists the Director in formulating, planning, and monitoring the annual departmental operating budget; prepares, and recommends citywide multi-year information technology capital improvement funds (CIP).
• Prepares Requests for Proposals (RFPs), bid specifications, and vendor contracts for citywide technology purchases. Reviews, vets, and authorizes technical equipment and software procurement.
• Ensures compliance with Federal, State, and local laws, regulations, and public data retention statutes (e.g., CJIS standards, HIPAA, and FOIA)
• Drafts and implements internal MIS operational guidelines, Department policies and procedures, technical standard operating procedures, and emergency disaster recovery frameworks to optimize program effectiveness.
• Provides organizational IT leadership by offering strategic consultation and technical partnership to internal customer departments.
• Represents the MIS department in high-level meetings with vendors, elected officials, and external bodies. Prepares data and reports directly to the Director, Mayor, and City Council regarding active technical projects, operations, and services.
• Works flexible hours including extended days, evenings and weekends, as needed.
• Other duties as assigned.

Required Minimum Qualifications

• Bachelor’s Degree in Management Information Systems, Computer Science, or a related field;
• Minimum of eight (8) years of progressively responsible professional experience in systems administration, network security architecture, or enterprise technology management,
• Three (3) years supervisory experience
• An equivalent combination of education and experience sufficient to provide the applicant with the knowledge, skills and ability to successfully perform the essential functions of the job will be considered.

Preferred Qualifications

• Professional certifications such as Certified Information Systems Security Professional (CISSP), Project Management Professional (PMP), or specialized credentials in enterprise cloud administration and emerging Artificial Intelligence auditing.
• Experience with enterprise resource planning (ERP) systems.
• Public sector Information Systems experience.

Physical and Work Environment Characteristics

• This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, climbing, stooping, kneeling, crouching or crawling and reaching with hands and arms.
• Work has standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Work has limited exposure to adverse environmental conditions when accessing systems and equipment, such as dirty, dusty building environments and non-climate controlled settings.
• Work is generally performed in a moderately noisy office setting.
• Operating a vehicle in City traffic in various weather conditions is also required.

Note Regarding Starting Wage

Each position at the City of Rochester Hills has an assigned Pay Grade consisting of 6 steps. New employees generally start at Step 1 to allow for growth and wage progression, aligned with the City’s annual review process. However, the City will evaluate the applicant’s skills and experience to determine whether a higher Step placement is appropriate.

We value diversity, equity and inclusion as a foundation for innovation and seek candidates who represent a variety of backgrounds and perspectives.

Health & Wellness Benefits

• Medical Insurance (HAP - Health Alliance Plan): Effective the 1st of the month following hire date.
  • CORE: HMO High Deductible Health Plan (HDHP) with 100% City-paid premiums.
  • Options: HMO Buy-up, HDHP PPO, and Standard PPO options available with biweekly employee contributions.
• Dental Insurance (Delta Dental of Michigan):
  • CORE: 100% City-paid premium.
  • Buy-Up: Option available with biweekly employee contribution.
• Vision Insurance (NVA - National Vision Administrators):
  • CORE: 100% City-paid premium.
• Opt-Out Buy-Out Bonus: Employees opting out of medical and/or dental coverage receive $275/month for Medical and $25/month for Dental paid biweekly.
• Health Savings Account (HSA via HealthEquity):
  • Requires enrollment in a High Deductible Health Plan (HDHP).
  • City Contribution: Up to $1,500/year (Single) or $3,000/year (Family), prorated based on start date.
• Flexible Spending Accounts (FSA via TASC): Medical FSA and Dependent Care FSA options available for pre-tax contributions up to IRS limits.
• Wellness & EAP:
  • Wellness Allowance: Up to $300 / $200 annually based on participation.
  • EAP (CARE): Free 24/7 confidential counseling and support services.

Retirement & Financial Security

• 401A Pension Plan (Transamerica):
  • Effective after the probationary period (6 months).
  • City Contribution: 15% of gross wages (Vesting: 50% at 3 yrs, 75% at 4 yrs, 100% at 5 yrs).
  • Employee Mandatory Contribution: 4% of gross wages (Immediately 100% vested).
• Retiree Health Savings (RHS via Transamerica):
  • Effective after probation.
  • City Contribution: 4% of gross wages (Vesting: 50% at 3 yrs, 75% at 4 yrs, 100% at 5 yrs).
  • Employee Mandatory Contribution: 1% of gross wages (Immediately 100% vested).
• Deferred Compensation (457 & Roth 457 via Transamerica): Voluntary pre-tax or Roth post-tax retirement savings available starting on the hire date up to annual IRS maximums.

Life, Disability & Protection Plans

• Basic Life & AD&D Insurance (New York Life / CIGNA):
  • 100% City-paid premium.
  • Life: Base salary rounded to nearest $1,000 up to $60,000 max.
  • AD&D: Base salary rounded to nearest $1,000 up to $50,000 max.
• Short-Term Disability (STD): 100% City-paid premium; pays 66.67% of weekly base pay (up to $1,250/week max).
• Long-Term Disability (LTD): 100% City-paid premium; pays 60% of monthly base pay (up to $4,000/month max).

Time Off & Professional Development

• Vacation Leave: Starts accruing at 3.08 hours per pay period (10 working days/year) and scales up to 25 working days/year based on years of service.
• Annual Leave: Accrues 4 hours per pay period (13 working days/year). Unused balances above 56 hours are paid out in cash each October.
• Paid Holidays: Observed according to the official City schedule (2026 - 12 days).
• Tuition & Books Reimbursement: Up to $2,500 for tuition and $300 for books per year for qualified coursework following the probationary period.
• Paid Military Leave: City pays differential pay for active duty (up to 24 weeks per 24-month period) or training (up to 2 weeks per 12-month period).