Deputy HR Director

Texas Workforce Commission; Austin (TX); On-site; USD 104,000 - 127,000; Full time

Benefits offered by this job

Medical Insurance

Paid time off

Retirement benefits

401(k) options

Job summary

Texas Workforce Commission seeks an experienced Deputy HR Director to lead HR operations from our Austin headquarters. The role reports to the HR director and focuses on policy management, process improvement, and delivering high-quality customer service across HR functions.

The ideal candidate will manage a skilled team, navigate changing priorities, and occasionally travel within Texas. A background in HR policies, data systems, and cross-functional collaboration is essential.

Qualifications

• Six years of full-time experience in development, implementation, or interpretation of policies and procedures in a public or private agency; at least two years in administrative management or supervisory capacity.
• Relevant academic credits may be applied toward experience qualifications for this position.

Responsibilities

• Perform highly advanced managerial work administering daily operations.
• Establish goals and objectives, develop guidelines, procedures, and policies, and set schedules and standards.
• Coordinate and evaluate department activities within HR.
• Supervise the work of others with high initiative and independent judgment.
• Oversee HR processes with the HR director and partner in policy management and day-to-day operations.

Skills

HR policies

Data-driven decisions

CAPPS/Taleo/SharePoint

Communication skills

Process improvement

HR certifications

Education

Academic credits toward experience

Job description

Job Description - Deputy HR Director (827508)

Job Description

Deputy HR Director (827508)

Description

WHO WE ARE

Texas Workforce Commission is looking for an experienced manager familiar with Human Resources processes and policies to serve as the Deputy HR Director (Manager V, B-26).

The selected candidate will work five days a week in-person from our headquarters just north of the Texas State Capitol in downtown Austin (101 E. 15th St., Austin, TX). TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

This is a 10-day posting that closes on November 19, 2026.

WHO YOU ARE

You must be an experienced manager with experience in:

• Modeling stellar customer service.
• Writing policy in simple-to-understand ways.
• Working with a diverse team and customers.
• Flourishing in an environment with frequently changing priorities and tight deadlines.
• Creating and implementing process improvements.
• Guiding teams and customers through change.
• Holding a team of skilled professionals to high standards while managing a heavy workload.

WHAT YOU WILL DO

• Perform highly advanced (senior-level) managerial work administering the daily operations.
• Work involves establishing goals and objectives, developing guidelines, procedures, and policies, developing schedules, priorities, and standards for achieving established goals;
• Coordinate and evaluate business function, division, or department activities.
• Supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO

• Work with the HR director to oversee the agency’s HR processes. This position reports to the Human Resources director and will be a vital partner in policy management, process improvement, customer service, and day-to-day operations in HR.
• Oversee the HR team when the director is out of the office.
• Manage a team that may include other HR managers.
• Represent the agency at meetings, conferences, and events.
• Occasional travel up to 10% (within the state of Texas).
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• Six years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, two years of which must have been in an administrative management or supervisory capacity.
• Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH

• Experience in HR or as a TWC manager familiar with HR policies and procedures.
• Experience using TWC’s CAPPS, Taleo, and SharePoint systems.
• Experience developing and maintaining data systems and making data-driven decisions.
• Excellent written and verbal communication skills.
• Process improvement certification and experience.
• Preferred Certifications: Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM-CP, SHRM-SCP

YOU GAIN

• A Family Friendly Certified Workplace.
• Competitive salary: $115,000.08/year; $9,583.34/month.
• Defined Retirement Benefit Plan.
• Optional 401(k) and 457 accounts.
• Medical Insurance.
• Paid time off, including time for vacation, sick and family care leave.
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.