Deputy Director of Surveillance, Division Management & Systems Coordination

City of New York; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

New York City Department of Health and Mental Hygiene (NYC DOHMH) is seeking a Surveillance professional within the Division of Disease Control to monitor, troubleshoot, and enhance a portfolio of surveillance system applications including EDRI, PRISM, ECLRS, and eCR. The role focuses on data quality, collaboration with IT and DIS programs, and timely reporting to leadership.

You will develop use cases, test plans, and dashboards; coordinate data exchange, and support emergency preparedness

Responsibilities

• Monitor, manage, and identify critical improvements for review by the Director of Surveillance to support the DIS needs for a portfolio of surveillance system applications including the Electronic Disease Reporting Infrastructure (EDRI), Provider Reporting Interface and Secure Messenger (PRISM), Electronic Clinical Laboratory Reporting System (ECLRS), Maven, syndromic surveillance, and electronic case reporting (eCR) and elevate emergent and ongoing surveillance needs to the Director of Surveillance
• Investigate, troubleshoot, and coordinate the resolution of surveillance system issues, working closely with ECLRS, eCR, DIT and DIS surveillance programs to ensure issues are resolved promptly
• Build and maintain collaborative partnerships with surveillance programs across DIS through monthly meetings to identify challenges, align priorities, and advocate for program needs for the Director of Surveillance in the development, maintenance, and enhancement of surveillance systems
• Conduct research to identify emerging surveillance methodologies, technologies, and best practices, and provide evidence based recommendations to the Director of Surveillance for potential integration into DIS surveillance systems.
• Perform research and analysis on surveillance data trends and system performance to proactively detect gaps, inform enhancements, and support strategic planning across DIS programs.
• Develop bi-weekly and monthly Surveillance Unit reports by collecting, synthesizing, and consolidating updates from the Surveillance Unit to provide the Director of Surveillance, Deputy Commissioner of DIS, and bureau Surveillance Leads with visibility into key updates and priorities
• Coordinate with DIS surveillance programs and the Director of Surveillance to: Ensure a consistent flow of high-quality surveillance data; Assess data quality and troubleshoot issues; Ensure accurate business requirements, timely implementation, and proper project planning; Develop use and test cases as well as user acceptance testing
• Coordinate with DIT and DIS surveillance programs to implement new systems and enhance or replace existing systems relevant for infectious disease surveillance activities in coordination with the Director of Surveillance
• Develop and maintain provider communication regarding changes to surveillance system applications and reporting instructions, and disseminate in partnership with the Bureau of Communications
• Participate in the Data Alignment Task Force on behalf of the Director of Surveillance to develop and implement standards for collecting, analyzing, and reporting race, ethnicity, sexual orientation, and gender identity data as scheduled
• Lead the implementation of the Surveillance Unit-priority Worker Connect API integration by coordinating with DIS surveillance programs and the Office of Technology and Innovation to establish data use agreements and enable secure data exchange solutions that strengthen public health surveillance
• Plan and design emergency preparedness and response dashboards for senior leadership by identifying, tracking, and managing surveillance data sources across the agency and coordinating with the Integrated Data Team for development and implementation
• Coordinate with DIS surveillance programs and partner divisions to gather requirements

Job description

With an annual budget of $2.3 billion and more than 7,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We're tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team.

The Division of Disease Control at the NYC Health Department is responsible for the identification, surveillance, treatment, control, and prevention of infectious diseases in NYC. The Surveillance Unit within the Bureau of Division Management and Systems Coordination (DMSC) coordinates with disease surveillance programs within the Division of Disease Control (DIS), the Division of Information Technology (DIT), and external partners to maintain, enhance, and implement surveillance system applications. These efforts support complete, timely, and equitable case detection and health information exchange while ensuring data confidentiality, data quality, and compliance toward regulatory standards.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Monitor, manage, and identify critical improvements for review by the Director of Surveillance to support the DIS needs for a portfolio of surveillance system applications including the Electronic Disease Reporting Infrastructure (EDRI), Provider Reporting Interface and Secure Messenger (PRISM), Electronic Clinical Laboratory Reporting System (ECLRS), Maven, syndromic surveillance, and electronic case reporting (eCR) and elevate emergent and ongoing surveillance needs to the Director of Surveillance
• Investigate, troubleshoot, and coordinate the resolution of surveillance system issues, working closely with ECLRS, eCR, DIT and DIS surveillance programs to ensure issues are resolved promptly
• Build and maintain collaborative partnerships with surveillance programs across DIS through monthly meetings to identify challenges, align priorities, and advocate for program needs for the Director of Surveillance in the development, maintenance, and enhancement of surveillance systems
• Conduct research to identify emerging surveillance methodologies, technologies, and best practices, and provide evidence based recommendations to the Director of Surveillance for potential integration into DIS surveillance systems.
• Perform research and analysis on surveillance data trends and system performance to proactively detect gaps, inform enhancements, and support strategic planning across DIS programs.
• Develop bi-weekly and monthly Surveillance Unit reports by collecting, synthesizing, and consolidating updates from the Surveillance Unit to provide the Director of Surveillance, Deputy Commissioner of DIS, and bureau Surveillance Leads with visibility into key updates and priorities
• Coordinate with DIS surveillance programs and the Director of Surveillance to:
  • Ensure a consistent flow of high-quality surveillance data
  • Assess data quality and troubleshoot issues
  • Ensure accurate business requirements, timely implementation, and proper project planning
  • Develop use and test cases as well as user acceptance testing
• Coordinate with DIT and DIS surveillance programs to implement new systems and enhance or replace existing systems relevant for infectious disease surveillance activities in coordination with the Director of Surveillance
• Develop and maintain provider communication regarding changes to surveillance system applications and reporting instructions, and disseminate in partnership with the Bureau of Communications
• Participate in the Data Alignment Task Force on behalf of the Director of Surveillance to develop and implement standards for collecting, analyzing, and reporting race, ethnicity, sexual orientation, and gender identity data as scheduled
• Lead the implementation of the Surveillance Unit-priority Worker Connect API integration by coordinating with DIS surveillance programs and the Office of Technology and Innovation to establish data use agreements and enable secure data exchange solutions that strengthen public health surveillance
• Plan and design emergency preparedness and response dashboards for senior leadership by identifying, tracking, and managing surveillance data sources across the agency and coordinating with the Integrated Data Team for development and implementation
• Coordinate with DIS surveillance programs and partner divisions to gather requirements,