Deputy Director

Educational Data Systems, Inc.; Dallas (TX); On-site; USD 78,000 - 96,000; Full time

Job summary

Educational Data Systems, Inc. is seeking a Deputy Director to support the Program Director in managing programmatic activities, with emphasis on special grants, performance outcomes, and staff development.

The role requires leadership in HR-related matters and contract development, ensuring data accuracy and QA across systems. The ideal candidate will hold a Bachelor's degree with at least 3 years of related experience, including supervisory duties, and will travel up to 50% regionally to

Qualifications

• Bachelor’s degree in public administration, human services, or related field.
• Minimum 3 years of professional experience in public administration or related field, with at least 1 year in management or supervisory roles.
• Travel up to 50% regionally to provide system-wide support.

Responsibilities

• Support program leaders in developing and implementing track strategies to meet performance goals.
• Assist Program Director with grants, projects and initiatives related tasks.
• Provide regular project status updates and reports as requested.
• Oversee data management, service delivery, and customer flow enhancements.
• Supervise assigned personnel and implement disciplinary actions when needed.
• Develop contracts and manage vendor and agency partnerships.
• Support staff onboarding and ongoing training.

Skills

Excellent communication

Problem solving

Team oriented

Microsoft Office

Excel

Access

Education

Bachelor's degree

Tools

Excel

Access

Microsoft Office

Job description

Job Description

Title: Deputy Director

Salary: $87,000 + benefits

Classification: Exempt

Scope of Position

Support the Program Director in the management and delivery of programmatic activities and functions with a focus on special grants and initiatives, performance outcomes, and staff development and training.

Essential Functions

• Support and advise program leaders in the development and implementation of track strategies that ensures successful attainment of performance goals and standards set forth by the contract and Workforce Board.
• Assist Program Director with special grants, projects and initiatives, and program related tasks.
• Provide Program Director with regular project status updates and requested reports as needed.
• Assists the Program Director, managers, and staff to ensure optimal customer flow, service delivery, and data management.
• Oversee Quality Assurance processes to ensure performance goals and standards are attained, data handling and reporting requirements are met, compliance with scope of services and ISO compliance and audits completed.
• Ensure data entered on the required systems is current and accurate.
• Provide managerial support and guidance with new staff onboarding and ongoing staff development trainings.
• Guide leadership team on HR related items.
• Supervise assigned personnel; evaluate work; recommend and implement approved disciplinary and/or corrective action.
• Support the advancement of procedures and process flows that ensure quality service delivery.
• Aide in writing and development of contracts.
• Coordinate the development and evolution of vendor and agency partnerships.
• Other opportunities as available

Education and Experience Requirements

Bachelor’s degree required; and a minimum of 3 years of professional experience in public administration, human services or a related field with at least one year of management or supervisory experience in workforce development.

Travel Requirements

Position requires 50% regional travel to ensure presence and system-wide support.

Skills

• Excellent communication and problem solving skills
• Ability to gather and synthesize information from a wide variety of people and sources
• Must have notable experience in team-oriented environment
• Proficiency in Microsoft Office with a high proficiency in Microsoft Excel and Access

Equal Opportunity Employment

EDS I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission Statement

We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

Why We Do What We Do At EDSI

• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others

About EDSI

EDS I (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people.

EDS I works with regions, employers and jobseekers to overcome their most challenging obstacles.

Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country.

EDS I is a National Best and Brightest® Companies To Work For award winner.

For over 45 years, EDS I has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces.

The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country.

EDS I also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies.

Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.