Deputy Digital Director

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Telework option

Part-time telework after training

Job summary

Commonwealth of Pennsylvania’s PennDOT is seeking a Deputy Digital Director to guide the department's online voice, shaping content that informs and inspires millions of travelers across websites and social channels.

You will lead website editing, social media coordination, accessibility compliance, and digital reporting, partnering with staff to develop innovative outreach. Standard hours are 8:00 AM to 4:30 PM, Monday–Friday, with the option to telework part-time after training.

Qualifications

• Two years of professional communications experience and a bachelor’s degree; or an equivalent combination of education and experience.
• At least one year of professional experience with digital content design and production for social media, websites, etc.

Responsibilities

• Website Editing: Update content, enhance layouts, and ensure information is accurate and easy to use
• Social Media Coordination: Plan posts, monitor comments, and share content across regional and statewide platforms
• Accessibility Compliance: Review digital materials to ensure they meet required accessibility standards
• Content Development: Create photos, videos, graphics, and messages for online communication
• Digital Support: Assist staff with scheduling posts, gathering data, and preparing digital reports
• Trend Research: Study digital best practices and propose new communication methods for department use

Skills

Professional communications

Digital content design

Education

Bachelor’s degree

Job description

Launch an exciting digital career as a Deputy Digital Director with the Department of Transportation. In this role, you help guide the online voice of PennDOT by creating content that informs and inspires the public. You will work with talented staff to develop fresh ideas and improve digital outreach across many platforms. Bring your creativity, curiosity, and drive to a mission that impacts millions of travelers.

This position supports PennDOT's digital communications by managing and improving social media, website content, and digital outreach efforts. As a Deputy Digital Director, you will perform the following duties:

• Website Editing: Update content, enhance layouts, and ensure information is accurate and easy to use
• Social Media Coordination: Plan posts, monitor comments, and share content across regional and statewide platforms
• Accessibility Compliance: Review digital materials to ensure they meet required accessibility standards
• Content Development: Create photos, videos, graphics, and messages for online communication
• Digital Support: Assist staff with scheduling posts, gathering data, and preparing digital reports
• Trend Research: Study digital best practices and propose new communication methods for department use

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 75 hours bi-weekly
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Overtime and travel as required
• Telework: You may have the opportunity to work from home (telework) part-time, after successful completion of training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional communications experience and a bachelor’s degree; or
• An equivalent combination of education and experience

Additional Requirements:

• You must have one year professional experience with digital content design and production for social media, websites, etc.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.
• This position requires a Pennsylvania Office of State Inspector General (OSIG) Check

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.