Deputy DC Manager

IKEA; Joliet (IL); On-site; USD 107,000 - 159,000; Full time

Benefits offered by this job

Paid time off

WiselyPay

Parental leave

KinderCare discount

Retirement plan

Co-worker discount

Pet insurance

Education assistance

Safety shoes

Telehealth

Dental & vision

Medical & Rx

Inclusive culture

Job summary

IKEA in Joliet, Illinois seeks an experienced operations leader to drive central fulfilment and customer-centric store/distribution operations. You will lead budgeting, process improvements, and cross-functional collaboration to optimize costs and service quality.

The role emphasizes implementing new warehousing processes, technology, and ensuring regulatory compliance while guiding a high-performing team within a customer-focused, end-to-end operation.

Qualifications

• University degree in Economics, Logistics or Supply Chain and 4 years of related experience, or minimum 8 years of related experience.
• Minimum 3 years of managerial experience.
• Knowledge of labor laws and third-party relations (unions, external service providers etc.).
• Fluent in English, both written and spoken.

Responsibilities

• Lead, steer, plan, support and follow up the operations and the development of the organization within the unit and for a customer-centric and high-performing Store and/or Customer Distribution operations in the assigned unit.
• Drive daily operations connected to the assigned central fulfilment unit including standard operating procedures, planning, execution, follow up and day to day continuous improvement of operations, relevant negotiations, IWAY and legal compliance with a focus on quality in all touchpoints for the lowest cost.
• Lead and develop budget and results connected to the assigned central fulfilment unit and to initiate actions when necessary to optimize costs, in order to contribute to the performance, productivity, cost development and efficiency of central fulfilment operations.
• Ensure implementation of new warehousing processes, technology and ways of working in the central fulfilment unit.
• Collaborate with key partners and stakeholders on all levels and represent the central fulfilment unit in related decision bodies, contributing with both knowledge and expertise to optimal operational and multichannel development, related business and process forums, sourcing activities.
• Secure seamless communication with all relevant stakeholders connected to the unit's operations both within and outside of Ingka strictly following a customer-centric, collaborative, end-to-end and process oriented mindset.

Skills

Fluent in English

Job description

Why we will love you

You care about making a positive impact in the world. A warehouse job at IKEA is so much more than moving things from A to B. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.

What you'll be doing day to day

• Lead, steer, plan, support and follow up the operations and the development of the organization within the unit and for a customer-centric and high-performing Store and/or Customer Distribution operations in the assigned unit.


• Drive daily operations connected to the assigned central fulfilment unit including standard operating procedures, planning, execution, follow up and day to day continuous improvement of operations, relevant negotiations, IWAY and legal compliance with a focus on quality in all touchpoints for the lowest cost.


• Lead and develop budget and results connected to the assigned central fulfilment unit and to initiate actions when necessary to optimize costs, in order to contribute to the performance, productivity, cost development and efficiency of central fulfilment operations.


• Ensure implementation of new warehousing processes, technology and ways of working in the central fulfilment unit.


• Collaborate with key partners and stakeholders on all levels and represent the central fulfilment unit in related decision bodies, contributing with both knowledge and expertise to optimal operational and multichannel development, related business and process forums, sourcing activities.


• Secure seamless communication with all relevant stakeholders connected to the unit's operations both within and outside of Ingka strictly following a customer-centric, collaborative, end-to-end and process oriented mindset.

Together as a Team

We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wondered who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA!

Qualifications

• University degree in Economics, Logistics or Supply Chain and 4 years of related experience, or minimum 8 years of related experience.


• Minimum 3 years of managerial experience.


• Knowledge of labor laws and third-party relations (unions, external service providers etc.).


• Fluent in English, both written and spoken.

JOB TYPE: Permanent, SalaryBENEFITS ELIGIBLE: YesSalary: $107082 - $159,285

• Generous paid time off, holiday and sick time


• WiselyPay – get earned wages up to two days early


• Paid parental leave (up to 16 weeks)


• KinderCare tuition discount


• Retirement and bonus plans


• Co-worker discount, meal deal, and referral bonus


• Pet insurance program


• Education assistance and learning programs


• Safety shoe reimbursement


• 24/7 telehealth visits


• Dental and vision plans


• Medical and Rx plans (must work min. 20 hrs/wk)


• A fun and inclusive work environment

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.