Deputy Administrator

State-of-Nevad; Carson City (NV); On-site; USD 120,000 - 180,000; Full time

Job summary

The State of Nevada’s Division of Social Services seeks an innovative IT leader to oversee enterprise technology operations, development, project management, and information security. The role drives modernization and reliable service delivery, collaborating with state agencies to align IT investments with policy goals.

You will lead a diverse IT workforce, manage large-scale initiatives, and foster continuous improvement, accountability, and strategic technology planning across the division.

Qualifications

• Bachelor's degree in Business Administration, Public Administration, IT Management, Computer Science, or related field.
• Minimum of five years of progressively responsible senior management experience leading information technology functions in health, human services, public sector, or similarly complex organization.
• Experience planning, implementing, and managing large-scale technology initiatives including modernization and digital transformation.
• Experience leading multidisciplinary teams and managing organizational change.

Responsibilities

• Provide enterprise-level IT leadership to support technology modernization, operational excellence, and secure services.
• Collaborate with Division programs, State agencies, and leadership to identify and implement technology solutions.
• Oversee infrastructure, application development, project management, and information security functions.
• Lead IT workforce through organizational change and modernization initiatives.

Skills

Strategic technology leadership and 10

Technology modernization, systems 9

Process improvement and automation

Project and portfolio management

Effective communication skills

Stakeholder engagement

Education

Bachelor's degree in Business Administration, Public Administration, Information Technology Management, Computer Science, or related field

Master's degree in Business Administration, Public Administration, Information Technology Management, or related field

Job description

The Division of Social Services is seeking an innovative and strategic Information Technology leader to oversee and advance its technology operations, information services, application development, project management, and information security functions.

This position exists to provide enterprise-level leadership that supports the Division's mission through technology modernization, operational excellence, and secure, reliable IT services.

The leader will collaborate with Division programs, State agencies, and departmental leadership to identify and implement technology solutions, drive modernization initiatives, and lead the IT workforce through organizational and technological transformation.

• Bachelor's degree in Business Administration, Public Administration, Information Technology Management, Computer Science, or a closely related field.
• Minimum of five years of progressively responsible senior management experience leading information technology functions within a health, human services, public sector, or similarly complex organization.
• Demonstrated success in planning, implementing, and managing large-scale technology initiatives, including systems modernization, automation, digital transformation, and business process improvement projects.
• Experience leading multidisciplinary teams and managing organizational change in a dynamic environment.
• Strong written and verbal communication skills, with the ability to effectively engage executive leadership, stakeholders, and technical staff.

Preferred Qualifications

• Master's degree in Business Administration, Public Administration, Information Technology Management, or a related field.
• Experience with government technology environments, information security, project portfolio management, and enterprise applications.
• Knowledge of healthcare, human services, eligibility systems, or other public assistance program operations.

*Equivalent combination of education and experience may be considered.

As Deputy Administrator, the incumbent provides executive leadership and strategic direction for the Division's information technology operations, including infrastructure, application development, project management, information security, customer support services, Quality Control audits, and Child Support collection and program operations.

The position is responsible for leading technology modernization initiatives, Quality Control and Child Support programs, identifying opportunities to improve business processes and service delivery, and implementing innovative solutions that increase efficiency, reduce manual processes, and enhance operational effectiveness.

The Deputy Administrator collaborates with Division leadership, State agencies, Federal agencies, and external partners to align technology investments with organizational priorities, ensure the security and reliability of information systems, manage resources and projects, and lead organizational change efforts that support the Division's mission and improve outcomes for Nevadans.

Knowledge

• Knowledge of information technology management principles, including infrastructure, application development, cybersecurity, project management, and IT governance.
• Knowledge of digital transformation strategies, business process improvement methodologies, and organizational change management.
• Knowledge of public sector operations, strategic planning, budgeting, and resource management.
• Knowledge of data analytics, performance measurement, and evidence-based decision-making.

Skills

• Strategic technology leadership and long-range planning.
• Technology modernization, systems integration, and digital transformation.
• Process improvement and workflow optimization through automation and innovative solutions.
• Project and portfolio management, including prioritization of competing initiatives.
• Effective written, verbal, and presentation communication skills.
• Stakeholder engagement, consensus building, and relationship management.

Abilities

• Ability to develop and execute a technology vision that aligns with organizational goals and priorities.
• Ability to leverage technology as a force multiplier to improve efficiency, service delivery, and workforce productivity.
• Ability to analyze complex business and operational challenges and develop effective technology-based solutions.
• Ability to use data and analytics to inform decision-making, measure outcomes, and drive continuous improvement.
• Ability to lead organizational change and foster adoption of new technologies, processes, and service delivery models.
• Ability to assess organizational needs and effectively design, develop, and lead teams through modernization initiatives and evolving operating models.
• Ability to build collaborative partnerships with Division leadership, State agencies, vendors, and external stakeholders.
• Ability to communicate complex technical concepts to diverse audiences, including executive leadership, policymakers, and legislative bodies.
• Ability to foster a culture of innovation, accountability, and continuous improvement.