Dept Specialist Key Carrier-11980 Highway 88, Jackson, CA 95642

The Save Mart Companies

Missouri

On-site

USD 23,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Health, Dental, Vision, Life and AD&D

401K

Tuition reimbursement

Vacation and personal holidays

In-store purchase discounts

Job summary

The Save Mart Companies in California is seeking a Dept Specialist Key Carrier at the Jackson location. This role directs front-end staff in the absence of the Assistant Center Store Manager and ensures outstanding customer service, cash handling accuracy, and front-end operations.

You will lead clerks, monitor front-end performance, maintain store balance, and keep parking lot conditions, while training team members to reflect the company mission and values.

Qualifications

Minimum age 18 years.
Experience in grocery/retail preferred.
Knowledge of front-end operations and check stand procedures.
Ability to read and write to accurately complete all documentation.

Responsibilities

Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service.
Manage front-end performance and productivity (over/short tills, cash handling, WIC/EBT compliance, etc.).
Direct Clerks and Clerks' Helpers with focus on accountability and high-level performance.
Ensure front-end and parking lot conditions are met (check stands, floors, cleanliness, carts).
Perform store balancing and front-end management functions.
Monitor customer experience on front-end.

Skills

Communication skills

Training skills

Supervision

Counting math skills

Documentation skills

Front-end operations knowledge

Education

High School Diploma or GED

Job description

Dept Specialist Key Carrier-11980 Highway 88, Jackson, CA 95642

We are California’s largest regional, full-servicegrocery chain, founded over 70 years ago in Modesto, California, where ourheadquarters are still located today. With 194 stores across Central andNorthern California and Western Nevada, our banners—Save Mart, Lucky, andFoodMaxx—are cherished regional brands, serving the unique needs of theircommunities.

It’s our 12,000 passionate associates who make ourcompany a great place to work and shop. We prioritize investing in our people,stores, and neighborhoods, and work closely with local suppliers to bringfresh, quality products at affordable prices to our customers. Shoppers canaccess our offerings in-store, online, or through convenient home delivery andcurbside pick-up.

The Save Mart Companies is part of The Jim PattisonGroup, a family-owned, diversified holding company operating primarily in theU.S. and Canada and headquartered in Vancouver, BC. The Jim Pattison Group hasa long-term strategic focus to see their companies succeed and grow. Together,our dedication to our associates and customers, commitment to growth andinnovation, and our family traditions continue to thrive.

We are currently recruiting for the position of:

Dept Specialist Key Carrier-11980 Highway 88, Jackson, CA 95642

Job Summary :

The Key Carrier Specialist is an expert in directing front-end staff and operation in the absence of the Assistant Center Store Manager. This position ensures optimal front-end customer service, performance, productivity, and compliance and is responsible for front-end and parking lot conditions.The Department Specialist - Key Carrier directs team members in the Front-End (Checkers and Service Specialists) and Center Store departments. This position is responsible for cash handling procedures and ensuring optimal customer service. The Key Carrier Specialist directs and trains Front-End associates to promote a culture reflective of The Save Mart Companies mission statement and winning behaviors. This position ensures all Front-end and department standards are met during assigned shift. The Key Carrier Specialist attains the store balancing function.

Key Responsibilities and Accountabilities :

Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency, Three’s A Crowd, etc.)
Directly lead Clerks and Clerk’s Helpers with focus on accountability and achieving high level of business performance assigned area
Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)
Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store
Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.)
Monitor customer experience on front-end
Occasionally maintain total store operations in absence of store management
Perform other duties as assigned

Someofour competitive benefits offerings include generousbenefits packages (Health, Dental, Vision, Life and AD&D, 401K), tuition reimbursement and scholarship opportunities,vacation and personal holidays, and in-store purchase discounts.

Hiring pay range: $17.25 - 27.50

Requirements (Knowledge, Skills and Abilities) :