Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.
Main responsibilities:
- The Third-Party Host Administrator is responsible for maintaining the Third-Party billing setup in the EPS software system which enables pharmacies to transmit compliant claims. They will assist the Managed Care Manager(s) in improving cost containment policies and compliance goals.
- Input and maintain third party plan data elements within the EPS software system, ensuring compliance with HIPAA and National Council for Prescription Drug Programs (NCPDP) standards.
- Provide Level II pharmacy systems support by troubleshooting third party billing issues and serving as an escalation resource for help desk agents.
- Perform User Acceptance Testing (UAT) and regression testing for EPS software enhancements, updates, and defect resolutions.
- Communicate with pharmacies regarding third party billing requirements, claim adjudication issues, and implementation updates through email and internal ticketing systems.
- Collaborate with the Managed Care team to ensure host third party records are current, accurate, and properly distributed to stores.
- Support EPS software enhancement initiatives that improve reimbursement accuracy, cost containment strategies, and compliance objectives.
- Coordinate with IT Service Desk, Accounts Receivable, Pharmacy Operations, and Pharmacy Benefit Managers (PBMs) to maintain continuity of third party billing operations and reimbursement performance.
- Compile and provide third party claim data and operational reporting to support business analysis and departmental initiatives.
- Document troubleshooting procedures, system configurations, and business processes to support operational consistency and knowledge sharing.
- Identify and elevate recurring system, billing, or configuration issues to senior team members for resolution.
- Reviews reports and collaborates with the external vendor, LexisNexis, to ensure prescriber profiles are updated accurately and appropriately.
We are looking for candidates who possess the following:
- Preferred pharmacy experience including managed care and third-party billing
- Preferred knowledge of EPS pharmacy systems software
- Knowledge of Linux system operating systems
- Knowledge of Pharmacy Benefit Managers.
- Knowledge of NCPDP Standards and Federal & State legislation affecting pharmacy trends.
- Proficiency in Microsoft Office (Outlook, Excel, Word, Access).
- Excellent written and oral communication skills.
- Outstanding customer services skills
- Problem solver
- Ability to multi-task with strong attention to detail.
- Self-starter, able to work with minimum supervision.
Physical Environment:
- Most work is performed in a temperature-controlled office environment.
- Ability to sit for long periods at desk or computer.
- Will use calculators, keyboards, telephone, and other office equipment.
- Stooping, bending, twisting, and reaching may be required in completion of job duties.
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values - ACI Values
A copy of the full job description can be made available to you.