Dept Leader: Customer Experience & Growth

Kroger; Madison (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition reimbursement

Employee discounts

Training programs

Job summary

The Kroger Company is seeking a Drug GM Department Supervisor to lead the Drug GM department at 2502 Shopko Dr, Madison, WI 53704. You will supervise associates, set schedules, and drive sales while maintaining safety and quality standards.

You will train staff, monitor performance, and ensure compliance with all laws and company guidelines, while delivering exceptional customer service and supporting store leadership.

Qualifications

• Effective communication skills required.
• Knowledge of basic math for daily operations.
• Ability to handle stressful situations in a retail environment.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals and empower associates to meet or exceed targets.
• Develop scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent

Management experience

Drug GM experience

Retail experience

Second language

Job description

The Kroger Company is seeking a Drug GM Department Supervisor to lead the Drug GM department at 2502 Shopko Dr, Madison, WI 53704. You will supervise associates, set schedules, and drive sales while maintaining safety and quality standards.

You will train staff, monitor performance, and ensure compliance with all laws and company guidelines, while delivering exceptional customer service and supporting store leadership.