Deposits Operations Associate — Payments & Risk

Morgan Stanley; Baltimore (MD); On-site; USD 64,000 - 108,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) plan

Job summary

Morgan Stanley Baltimore seeks an Associate in Shared Services & Banking Operations to support the Corporate Deposits capability through transaction monitoring, payment processing, exception management, and risk control activities.

The role sits in Core Services and involves coordinating processes, training others, and collaborating across Operations, Product Servicing, Treasury, Financial Crimes, and Technology to ensure client-focused service and strong controls.

Qualifications

• Experience in banking operations or payments within financial services.
• Ability to manage multiple priorities and escalate when needed.
• At least 4 years of relevant experience is generally expected.

Responsibilities

• Execute complex processes and assist a Team Manager in coordinating processes, risks and/or projects in a Team Lead capacity.
• Recognize risk in day-to-day processes to draw out the key issues and propose changes in process.
• Train others, allocate tasks and support with first line escalation where required.
• Share expert knowledge across the team, contribute to team output and development, building relationships across the Firm.
• Perform transaction monitoring, payment processing, investigations, and exception management activities supporting the Corporate Deposits product.
• Investigate client-impacting payment issues, support call back verification and sanctions/fraud reviews, and maintain accurate operational documentation and control evidence.

Skills

Transaction monitoring

Payment processing

Exception management

Operational risk

Leadership

Team coordination

Job description

Morgan Stanley Baltimore seeks an Associate in Shared Services & Banking Operations to support the Corporate Deposits capability through transaction monitoring, payment processing, exception management, and risk control activities.

The role sits in Core Services and involves coordinating processes, training others, and collaborating across Operations, Product Servicing, Treasury, Financial Crimes, and Technology to ensure client-focused service and strong controls.