Deposit Operations Specialist: Precision, Service

Grey Search + Strategy; Edina (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

A banking services provider is looking for a Sr. Client Partner to ensure high-quality client service and support for deposit operations. Responsibilities include processing transactions, monitoring accounts for compliance, and addressing client inquiries. The ideal candidate will have a Bachelor's degree and 2-5 years of experience in customer service or banking. Excellent communication skills and technical proficiency are essential. This position offers full-time employment with collaboration across teams to enhance client satisfaction.

Qualifications

• 2-5 years experience in customer service or banking.
• Ability to interpret operating and procedure manuals.
• Strong attention to detail and organization.

Responsibilities

• Deliver high-touch client service for deposit operations.
• Monitor and maintain account activity for compliance.
• Assist with troubleshooting client questions.

Skills

Customer service excellence

Problem solving

Knowledge of bank policies

Technical proficiency (Excel, Word, Outlook)

Communication skills

Education

Bachelor’s Degree

Job description

A banking services provider is looking for a Sr. Client Partner to ensure high-quality client service and support for deposit operations. Responsibilities include processing transactions, monitoring accounts for compliance, and addressing client inquiries. The ideal candidate will have a Bachelor's degree and 2-5 years of experience in customer service or banking. Excellent communication skills and technical proficiency are essential. This position offers full-time employment with collaboration across teams to enhance client satisfaction.