Deposit Operations Specialist – IRA/HSA & BackOffice Support

Kennebec Savings Bank; Augusta (ME); On-site; USD 29,000 - 40,000; Full time

Job summary

Kennebec Savings Bank in Augusta, ME seeks an Operations Specialist focused on deposit account and safe deposit box maintenance, quality control, and related back-office tasks. The role includes IRA/HSA custodial duties and supporting staff with internal inquiries.

Key duties include processing account changes, stop payments, transfers, tax forms, and occasional wire/statement rendering. Ideal candidates have 1–3 years in electronic banking and strong MS Office skills.

Qualifications

• High school graduate.
• 1 to 3 years’ experience in electronic banking, including knowledge of Reg E and ACH rules.
• Experience on the Fiserv system is desirable.
• Proficiency in Microsoft Office including Outlook, Excel and Word.

Responsibilities

• Maintain customer deposit and safe deposit box account records, per policy and procedures.
• Process and quality control all customer account maintenance timely and accurately.
• Review and process reports, tax forms, and special items (levies, garnishments) as directed.
• Maintain IRA and HSA custodial duties and regulatory reporting; provide guidance as needed.
• Back-up for payment services tasks including wire transfers, card servicing, statements and mail processing.
• Support bank staff with internal inquiries and research to resolve issues.

Job description

Kennebec Savings Bank in Augusta, ME seeks an Operations Specialist focused on deposit account and safe deposit box maintenance, quality control, and related back-office tasks. The role includes IRA/HSA custodial duties and supporting staff with internal inquiries.

Key duties include processing account changes, stop payments, transfers, tax forms, and occasional wire/statement rendering. Ideal candidates have 1–3 years in electronic banking and strong MS Office skills.