Deposit Operations Specialist II — Client-Focused Processing

Alerus Financial; Fargo (ND); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Job summary

Alerus Financial is seeking a Deposit Operations Specialist II to support consumer and commercial deposit products, with broad knowledge of deposit banking functions and regulatory requirements. You will ensure accurate system processing, maintain client focus, and partner with Treasury Specialists and sales teams to deliver a superior client experience.

You will handle EFT processing (wire, ACH, debit, checks), review deposits and CDs, and assist with inquiries, while contributing to process

Qualifications

• Associate's degree or equivalent in the financial industry.
• 3-5 years of experience in bank operations.
• AA P Professional (AAP) and/or National Check Professional (NCP) preferred.
• Ability to accept, support and implement continuous change.
• Strong communication and client-service skills.
• Ability to work after hours when needed and manage high-volume transactions.

Responsibilities

• Process EFT payments including wires, ACH, debit card, and check item processing.
• Handle returns and unauthorized transactions for ACH, debit, and checks promptly.
• Support business and retail banking platforms and review deposits and billing.
• Review deposit and CD documentation for accuracy and completeness.
• Handle internal/external requests for account maintenance, verifications, and reports.
• Assist with deposit processing inquiries and resolve issues with minimal guidance.

Skills

Bank operations

Customer service

Communication

Attention to detail

Education

Associate's degree or equivalent in financial industry

Tools

R&R database

Job description

Alerus Financial is seeking a Deposit Operations Specialist II to support consumer and commercial deposit products, with broad knowledge of deposit banking functions and regulatory requirements. You will ensure accurate system processing, maintain client focus, and partner with Treasury Specialists and sales teams to deliver a superior client experience.

You will handle EFT processing (wire, ACH, debit, checks), review deposits and CDs, and assist with inquiries, while contributing to process