Deposit Operations Specialist II

GOEBEL FIXTURE COMPANY; Little Rock (AR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off

Job summary

GOEBEL FIXTURE COMPANY is seeking an experienced professional for Deposit Operations support within an in-house banking services team. The role requires setting up users for Business Online Banking and TM services, handling ACH processing and wire transfers, and assisting customers via phone and email.

The position emphasizes strong leadership, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Full-time hours and comprehensive benefits are provided.

Qualifications

• 5+ years of Deposit Operations or banking experience.
• High school diploma or equivalent required.
• Strong leadership, communication, and customer-service skills both on phone and via email.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Setup of new Business Online Banking users and TM services.
• Process ACH Origination and Incoming ACH; handle wires.
• Troubleshoot online banking and TM services for customers.
• Track, report, and monitor TM client activity daily.
• Verify signatures and approvals on wires per Bank policy; initiate/approve wires.
• Process chargebacks, ACH items, IRA and CD interest checks.
• Monitor and address stop payments and positive pay items daily.
• Maintain policies and procedures for all processes noted above.
• Provide support to retail and lending staff.
• Other duties as assigned.

Skills

Deposit Operations experience

Leadership

Customer service

10-key by touch

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

• Location 12615 Chenal Parkway,Little Parkway, AR, 72211,United States
• Employee Type Full Time
• Manage Others No

Requirements

QUALIFICATIONS:

· 5+ years of Deposit Operations or banking experience.

· High school diploma or equivalent required.

· Strong leadership, communication, and customer-service skills both on phone and via email.

· Ability to work in a fast-paced environment and manage multiple priorities.

• Basic math skills and reading comprehension skills; 10-key by touch.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint).

WORK SCHEDULE:

• Full-time; 40 hours per week.

ESSENTIAL JOB DUTIES:

• Responsible for setup of new Business Online Banking users and TM services
• Responsible for ACH Processing --- ACH Origination and Incoming ACH
• Ability to troubleshoot, resolve, and assist customers with online banking and TM services.
• Responsible for tracking, reporting, and monitoring of TM client activity.
• Responsible for processing outgoing and incoming wire transfers
• Responsible for verifying signatures and approvals on all wires follow Bank policy
• Responsible wires as initiator/approver, reports, end of day/beginning of day
• Process chargebacks, ACH items, IRA and CD interest checks
• Responsible for monitoring and addressing all stop payment and/or positive pay items daily
• Maintenance of policies and procedures for all processes noted above
• Provide support to retail and lending staff.
• Other duties as assigned.

BENEFITS:

· Competitive salary and performance-based incentives.

· Health, dental, and vision insurance offered.

· 401(k) with company match

· Paid time off and holidays

Summary

Note:

This job description is intended to provide a general overview of the position. Duties and responsibilities may change based on business needs.