Deposit Operations Specialist - Accuracy & Compliance

Southern Bank; Chillicothe (MO); On-site; USD 38,000 - 56,000; Full time

Job summary

Southern Bank in Chillicothe, MO is seeking a Deposit Service Specialist to ensure accurate processing of deposit-related transactions including ACH, wire transfers, bill payments, and mobile deposits, while delivering excellent customer service.

You will work with Branches and other departments to uphold regulatory standards (NACHA, Regulation E, CC, BSA), assist with fraud risk mitigation, and participate in continuous process improvements in a fast-paced banking environment.

Qualifications

• High school diploma or equivalent.
• 1–3 years of experience in deposit operations, electronic banking, or related financial services preferred.

Responsibilities

• Process deposit-related transactions (ACH, wire transfers, bill payments, mobile deposits, recurring transactions) accurately and timely.
• Adhere to regulatory and internal policy requirements (NACHA, Regulation E, Regulation CC, BSA) and maintain auditable records.
• Support continuous improvement by identifying gaps, suggesting automation opportunities, and addressing fraud trends.
• Maintain cross-training knowledge of Deposit Services functions for effective coverage and collaboration.
• Provide responsive, professional customer service and document interactions per policy.

Skills

Attention to detail

Microsoft Office

Core banking systems

Communication skills

Problem solving

Multitasking

Organization

Customer service

Adaptability

Education

High school diploma or equivalent

Tools

Core banking systems

Job description

Southern Bank in Chillicothe, MO is seeking a Deposit Service Specialist to ensure accurate processing of deposit-related transactions including ACH, wire transfers, bill payments, and mobile deposits, while delivering excellent customer service.

You will work with Branches and other departments to uphold regulatory standards (NACHA, Regulation E, CC, BSA), assist with fraud risk mitigation, and participate in continuous process improvements in a fast-paced banking environment.