Deposit Operations Specialist

Community State Bank; Union Grove (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Community State Bank in Wisconsin is seeking a detail-oriented banking professional to join our team. You will handle wires, maintain accounts, and support fraud prevention efforts while delivering reliable service to customers.

This role emphasizes teamwork, accuracy, and timely decision-making, including escalation to management when needed and partnering with branches to resolve issues.

Qualifications

• High school diploma or GED is required.
• 3-5 years of banking experience or fraud prevention experience is recommended.
• Recognize any suspicious behavior and know when to consult higher management on transactions.

Responsibilities

• Process incoming/outgoing wires
• Answer internal/external phone calls
• Review account maintenance paperwork for accuracy
• Assist department members with duties when needed
• Decision Non-posts/Overdrafts/Returned Deposit Items
• Process debit card/ATM disputes
• Process ACH returns/NOCs
• Assist with Positive Pay procedures
• Create, maintain, and troubleshoot Business online banking
• Troubleshoot problems for customers and branches
• Safe deposit box account maintenance/audits
• Identify and return Fraudulent items
• Process levies, subpoenas, and garnishments
• Respond to account verification requests
• Attend webinars and trainings that pertain to responsibilities/duties
• Any other duties assigned

Skills

Banking experience

Fraud prevention

Education

High school diploma or GED

Job description

Are you passionate about serving your community and helping your neighbors? Are you talented, creative or hard-working? All of the above? Do you want to work in a fun and rewarding environment? As a member of the CSB team, not only will you experience our supportive work culture, but you will also receive the opportunities, tools and encouragement critical for professional growth.

At Community State Bank, we are more than just a bank, we focus onbuilding strong successful partnerships based on respect and trust. Our goal is providingopportunity to our customers, employees, and the communities we serve.

Essential Duties and Responsibilities:

• Process incoming/outgoing wires
• Answer internal/external phone calls
• Review account maintenance paperwork for accuracy
• Assist department members with duties when needed
• Decision Non-posts/Overdrafts/Returned Deposit Items
• Process debit card/ATM disputes
• Process ACH returns/NOCs
• Assist with Positive Pay procedures
• Create, maintain, and troubleshoot Business online banking
• Troubleshoot problems for customers and branches
• Safe deposit box account maintenance/audits
• Identify and return Fraudulent items
• Process levies, subpoenas, and garnishments
• Respond to account verification requests
• Attend webinars and trainings that pertain to responsibilities/duties
• Any other duties assigned

Qualification Requirements:

Education: High school diploma or equivalent GED. At least 3-5 years of banking experience or fraud prevention experience is recommended.

Responsibility and Decision-Making: Recognize any suspicious behavior and have the ability to make decisions on when to consult higher management on any transactions.

Supervision of Others: N/A

Physical Demands: N/A

Work Environment: Fast paced