Deposit Operations Specialist

Collins Community Credit Union; Cedar Rapids (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Bonus

Benefits Package

401k Match

Tuition Reimbursement

Disability Insurance

Employee Discounts

Career Training

Job summary

Collins Community Credit Union is seeking a detail-oriented Deposit Operations Specialist to join our team in a fast-paced environment, delivering excellent internal and member service. You will review documents, manage accounts, perform balance verifications, handle ATM/ITM balancing, process levies, respond to inquiries, and support IRA and HSA accounts.

Training provided. We value accuracy and efficiency, offering a comprehensive benefits package and opportunities for professional development

Qualifications

• Strong attention to detail and organizational skills.
• Ability to think critically and leverage internal and external resources to solve problems.
• Excellent communication and customer service skills.
• Experience in financial services or operations is preferred.

Responsibilities

• Support and actively promote the organization’s mission, core values, and long-term objectives while adhering to bylaws, regulations, and internal policies.
• Review, sort, distribute, scan, and file internal documentation from various departments and branches.
• Maintain and manage account signature cards and agreements for both active and closed accounts.
• Conduct research and respond to inquiries for internal teams and external members.
• Perform account and balance verifications and resolve discrepancies.
• Balance assigned General Ledger accounts on a daily and monthly basis.
• Complete daily balancing of ATM/ITM transactions (as assigned).
• Process levies, garnishments, and account hold procedures in compliance with regulations.
• Research, process, and correct redeemed savings bonds.
• Handle daily return item processing.
• Perform Fiserv IP processing and reconciliation.
• Process and support IRA and HSA accounts, including assisting members with related inquiries (training provided).

Skills

Attention to detail

Organizational skills

Critical thinking

Communication

Customer service

Financial services experience

Job description

We are seeking a detail-oriented a Deposit Operations Specialist to join our team. This role is ideal for someone who thrives in a fast-paced environment, demonstrates initiative, and is committed to delivering excellent internal and member service.

Key Responsibilities

• Support and actively promote the organization’s mission, core values, and long-term objectives while adhering to bylaws, regulations, and internal policies.
• Review, sort, distribute, scan, and file internal documentation from various departments and branches.
• Maintain and manage account signature cards and agreements for both active and closed accounts.
• Conduct research and respond to inquiries for internal teams and external members.
• Perform account and balance verifications and resolve discrepancies.
• Balance assigned General Ledger accounts on a daily and monthly basis.
• Complete daily balancing of ATM/ITM transactions (as assigned).
• Process levies, garnishments, and account hold procedures in compliance with regulations.
• Research, process, and correct redeemed savings bonds.
• Handle daily return item processing.
• Perform Fiserv IP processing and reconciliation.
• Process and support IRA and HSA accounts, including assisting members with related inquiries (training provided).

Qualifications

• Strong attention to detail and organizational skills
• Ability to think critically and leverage internal and external resources to solve problems
• Excellent communication and customer service skills
• Experience in financial services or operations is preferred

What You Receive From Employment With CCCU

• A Comprehensive Health, Wellness and 401k package.

It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. We live our Core Values with Purpose and believe putting our employees first will enable and embolden them to put our membership first.

What we offer you

• Competitive Pay
• Bonus
• Benefits Package
• 401k Match
• Tuition Reimbursement
• Disability Insurance
• Employee Discounts
• Career Training & Development Opportunities

Collins Community Credit Union is an EEO Employer.

M/F/Veteran/Disability.

We strongly encourage minorities, veterans, and individuals with disabilities to apply for career opportunities with the Credit Union.

We are an E-Verify Employer.