Deposit Operations Representative

Savings Bank; Circleville (OH); On-site; USD 34,000 - 52,000; Full time

Job summary

Savings Bank in Circleville, OH is seeking a Deposit Operations Representative to provide deposit account and product support to customers. The role focuses on accurate deposit processing, cash management services, and responsive customer inquiries.

Responsibilities include reviewing deposit information, handling wires and remote deposits, and processing debit card disputes, with emphasis on attention to detail and regulatory alignment.

Qualifications

• Customer service experience is required.
• Banking experience is preferred.
• Knowledge of Microsoft Office or equivalent.
• High School diploma or GED is required.

Responsibilities

• Provide support on deposit products and cash management services.
• Assist customers with inquiries, including research and resolution.
• Review and maintain customer deposit information files.
• Manage deposit accounting processes including remote deposits, wires, and electronic files.
• Handle daily accounting and bookkeeping tasks using core reports.
• Process debit card disputes and card requests.
• Maintain accuracy and attention to detail in all tasks.

Skills

Clear communication

Adaptability

Time management

Attention to detail

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Description

Location – Circleville, Ohio

Job Area – Deposit Operations

Employment Type – Full Time

FLSA Classification – Non-Exempt

Primary Schedule – During location hours

Supervisory Responsibility – None

The Deposit Operations Representative role provides deposit account and product support to customers.

Duties and Responsibilities

• Provide support on cash management services and consumer electronic banking products.
• Promptly assist with customer inquiries including research and resolution.
• Review and maintain customer deposit information files.
• Responsible for deposit accounting processes including but not limited to remote deposits, wires, and electronic files.
• Manage daily accounting and bookkeeping tasks utilizing core generated reports.
• Process debit card disputes and card requests.
• Understand the necessity and value of accuracy and attention to detail.

Requirements

Knowledge, Skills, and Abilities

• Ability to communicate clearly and professionally at both written and verbal levels.
• Ability to learn and adapt to regulatory changes and company growth.
• Ability to reason and make decisions.
• Ability to manage workload by taking ownership and pride in assigned tasks.
• Strong organizational, multi-tasking and prioritizing skills with attention to detail and follow-up.

Education and Experience

• Customer service experience required.
• Banking experience preferred.
• Microsoft Office, or equivalent, knowledge.
• High School diploma or GED equivalent.

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of employees in this position. Further, this job description should not be considered an employment contract. All employment is employment-at-will. We reserve the right to modify job duties or descriptions at any time.