Deposit Operations Representative

The Savings Bank; Circleville (OH); Hybrid; USD 34,000 - 50,000; Full time

Job summary

The Savings Bank in Circleville, Ohio is seeking a Deposits Operations Representative to provide deposit account and product support to customers. The role requires handling cash management services, processing wires and remote deposits, and maintaining accurate deposit records.

As a full-time, non-exempt position, it emphasizes attention to detail, regulatory awareness, and strong communication to resolve inquiries and manage daily accounting tasks within location hours.

Qualifications

• Excellent written and verbal communication.
• Ability to adapt to regulatory changes and company growth.
• Ability to reason, make decisions and prioritize tasks.
• Strong organizational and multitasking skills with attention to detail.

Responsibilities

• Provide deposit account and product support to customers.
• Assist with customer inquiries including research and resolution.
• Review and maintain customer deposit information files.
• Handle deposit accounting processes including remote deposits, wires, and electronic files.
• Manage daily accounting and bookkeeping tasks using core reports.
• Process debit card disputes and requests.
• Maintain accuracy and attention to detail in all tasks.

Skills

Communication

Regulatory knowledge

Decision making

Time management

Attention to detail

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Location – Circleville, Ohio

Job Area – Deposit Operations

Employment Type – Full Time

FLSA Classification – Non-Exempt

Primary Schedule – During location hours

Supervisory Responsibility – None

The Deposit Operations Representative role provides deposit account and product support to customers.

Duties and Responsibilities

• Provide support on cash management services and consumer electronic banking products.
• Promptly assist with customer inquiries including research and resolution.
• Review and maintain customer deposit information files.
• Responsible for deposit accounting processes including but not limited to remote deposits, wires, and electronic files.
• Manage daily accounting and bookkeeping tasks utilizing core generated reports.
• Process debit card disputes and card requests.
• Understand the necessity and value of accuracy and attention to detail.

Requirements

Knowledge, Skills, and Abilities

• Ability to communicate clearly and professionally at both written and verbal levels.
• Ability to learn and adapt to regulatory changes and company growth.
• Ability to reason and make decisions.
• Ability to manage workload by taking ownership and pride in assigned tasks.
• Strong organizational, multi-tasking and prioritizing skills with attention to detail and follow-up.

Education and Experience

• Customer service experience required.
• Banking experience preferred.
• Microsoft Office, or equivalent, knowledge.
• High School diploma or GED equivalent.

*This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of employees in this position.

Further, this job description should not be considered an employment contract.

All employment is employment-at-will.

We reserve the right to modify job duties or descriptions at any time.