Deposit Operations & Governance Leader

Busey; Leawood (KS); On-site; USD 63,000 - 88,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Employee stock purchase plan

Paid time off

Medical

Dental

Vision

Company-paid life insurance

Long-term disability

Wellness incentives

Employee assistance program

Pre-tax health savings accounts

Flexible spending accounts

Job summary

Busey is seeking a Deposit Account Services and Governance Manager to oversee the department's operations, training, and engagement, ensuring efficiency, compliance, and exceptional customer service. The role collaborates with cross-functional teams to support strategic initiatives and manage day-to-day processes.

You will recruit, coach, and develop specialists, monitor KPIs, and drive process improvements while aligning with internal policy and regulatory requirements.

Qualifications

• Requires a college degree preferably in a business or finance field of study or 5 or more years of financial services industry experience.
• Requires 3 or more years of previous experience in a supervisory or managerial role
• Related banking or accounting experience preferred.
• Analytical experience and capabilities are required

Responsibilities

• Direct and manage all CIF maintenance and related core system updates to ensure accuracy, compliance, and operational integrity.
• Oversee specialty product administration, including account settlement, adjustments, DACA processing, officer coding, interest rate maintenance, and product changes.
• Maintain accountability for data quality and completeness across deposit account documentation and client agreements.
• Serve as the control point for deposit documentation accuracy, ensuring regulatory compliance and alignment with internal policy.
• Partner with Treasury to ensure accurate interest rate program administration, including updates and monitoring for accuracy.
• Establish, monitor, and report on KPIs related to accuracy, timeliness, compliance, and efficiency.
• Collaborate with Retail Administration, Commercial Support, Treasury, and Customer Care to ensure consistent execution of deposit account servicing and client information updates.
• Support enterprise deposit services managers on strategic initiatives, projects, and process improvements.
• Recruit, train, and develop specialists within the Deposit Account Services & Governance functions.
• Conduct regular performance coaching and reviews, ensuring team engagement, productivity, and adherence to service level agreements.
• Build succession planning and career development opportunities within the team.

Skills

Organizational skills

Time management

Analytical skills

Supervisory skills

Education

Bachelor's degree in business or finance

5+ years in financial services

3+ years in supervisory/managerial role

Job description

Busey is seeking a Deposit Account Services and Governance Manager to oversee the department's operations, training, and engagement, ensuring efficiency, compliance, and exceptional customer service. The role collaborates with cross-functional teams to support strategic initiatives and manage day-to-day processes.

You will recruit, coach, and develop specialists, monitor KPIs, and drive process improvements while aligning with internal policy and regulatory requirements.