Deposit Document Specialist

RiseMe; Amarillo (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

RiseMe is seeking a Deposit Document Specialist to manage imaging of deposit account documents and ensure compliance with Customer Identification Program regulations. The role involves processing, indexing, and tracking documentation, while assisting branches with inquiries.

The position requires high school level education with data processing/clerical training and related experience, plus adherence to training in BSA/AML and other regulatory programs.

Qualifications

• High school diploma or GED with relevant data processing or clerical training.
• 2 years of related experience or training, or equivalent education.
• Ability to read and understand policy manuals and write routine reports.

Responsibilities

• Image new account documentation into imaging system.
• Ensure documents are scanned and indexed properly.
• Image trailing documents on existing accounts in the imaging system.
• Identify missing documents and tracking exceptions.
• Input tracking for all exceptions into the bank's system.
• Monitor status of outstanding tracking exceptions.
• Answer branch staff inquiries via phone, email, or tickets.
• Complete required BSA/AML training and other compliance training.
• Maintain alertness and work in a safe manner.
• Perform other related duties as required or assigned.

Skills

10-Key

Accounting

Alphanumeric Data Entry

Spreadsheet

Word Processing/Typing

Education

High school or GED + training

Job description

GENERAL DESCRIPTION OF POSITION

The Deposit Document Specialist is responsible for processing imaging deposit account documentation in a timely manner. This position ensures front line staff is gathering all appropriate documentation in compliance with the Customer Identification Program regulations, as well as tracking any exceptions to the process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 1. Image new account documentation into bank's imaging system.
• 2. Ensure all documents are being scanned, and index appropriately.
• 3. Image trailing documents on existing accounts into the bank's imaging system.
• 4. Identify missing account documentation and other exceptions to the Customer Information Program.
• 5. Input tracking for all exceptions into bank's system.
• 6. Identify any missing new account packets and track for exceptions.
• 7. Identify tracking exception documents and remove from exceptions.
• 8. Monitor and maintain status of outstanding tracking exceptions.
• 9. Monitor to ensure proper criteria is met to establish specific products.
• 10. Answer phone calls/emails/submitted tickets from branch staff.
• 11. Completes required BSA/AML training and other compliance training as assigned.
• 12. The ability to work in a constant state of alertness and in a safe manner.
• 13. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 2 years related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

CRITICAL THINKING SKILLS

Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Intermediate: 10-Key, Accounting, Alphanumeric Data Entry, Spreadsheet, Word Processing/Typing

WORKING CONDITIONS

Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is continuously required to sit; regularly required to use hands to finger, handle, or feel, talk or hear; occasionally required to walk, reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

ADDITIONAL INFORMATION

Preferred education and experience:

• 6 months of experience working with Bankway/Image Center.
• 6 months of account opening experience.

Required proficiencies:

• Basic computer skills.
• Basic Microsoft office skills.
• Keen eye for details.
• Ability to handle pressure due to deadline restraints.
• Ability to multi-task.
• Ability to prioritize workflow.