Deployment Technician

Dymin Systems, Inc.; Urbandale (IA); On-site; USD 30,000 - 47,000; Full time

Job summary

Dymin Systems, Inc. is seeking a Deployments Technician to support on-site installations throughout the greater Des Moines area. You will stage, install, troubleshoot, and document equipment, ensuring accurate handoffs to the support team.

This role emphasizes hands-on hardware work, clear record-keeping, and reliable client service, with the ability to lift up to 50 pounds and drive between sites as needed.

Qualifications

• Solid endpoint troubleshooting beyond first-line support.
• Careful documentation and accurate record-keeping.
• Professional client service and communication in person on site.
• Valid driver’s license and proof of auto insurance.

Responsibilities

• Stage, transport, install, replace, and retrieve desktops, workstations, peripherals, printers, and approved network equipment.
• Perform workstation setup and validation, install network gear from approved plans, and coordinate server work with Escalations team.
• Troubleshoot onsite, document equipment and networks with detailed photos and notes, update inventory, and provide a clear project handoff.

Skills

Endpoint troubleshooting

Documentation

Client service

Safety awareness

Lifting up to 50 lbs

Driver's license

Job description

About Dymin Systems

Dymin Systems is a managed service provider based in Urbandale, Iowa, delivering IT support, infrastructure, and security services to businesses across Central Iowa since 2001.

The Role

Join our Deployments team preparing and deploying client equipment onsite throughout the greater Des Moines area. You’ll troubleshoot during installation and leave accurate records so our support team can maintain the environment.

What You Will Do

• Stage, transport, install, replace, and retrieve desktops, workstations, peripherals, printers, and approved network equipment.
• Perform workstation setup and validation, install network gear from approved plans, and coordinate server work with our Escalations team.
• Troubleshoot onsite, document equipment and networks with detailed photos and notes, update inventory, and provide a clear project handoff.

What You Will Bring

• Solid endpoint troubleshooting beyond first-line support, hands-on equipment skills, and professional client service.
• Careful documentation, safe equipment handling, and the judgment to pause or elevate when site conditions differ from the plan.
• Ability to lift and move equipment up to 50 pounds, and to stand, walk, reach, and bend during site work, with or without reasonable accommodation.
• Valid driver’s license and proof of auto insurance.

How We Hire

We evaluate candidates on demonstrated ability and judgment. Time in role, a degree, and certifications are not fixed requirements. If you can show us the work, we want to talk.

Every Dymin Technical Role

• Works directly with clients and records all work in our service-management system.
• May participate in paid on-call coverage, based on business needs and readiness.
• Involves extended computer use, sitting, client calls, and written and verbal communication.

Our Core Values

• Think creatively, don’t accept workarounds, offer solutions, identify inefficiencies, be proactive, and focus on what you CAN do.
• Love figuring out how things work, research, experiment, and continually improve.
• Question tradition, try new things, embrace mistakes as learning opportunities, and make decisions.
• Drive growth for yourself and others, adapt to change, and inspire and support your team.
• Do what makes you proud, strive for justice, and always act in our clients’ best interests.
• Be accountable, take ownership, see tasks through to the end, and take initiative.