Deployment Strategist - US

Conduct; New York (NY); On-site; USD 130,000 - 180,000; Full time

Job summary

Conduct is seeking a technically skilled, customer-focused engineer to lead complex deployments at strategic enterprise accounts in a fast-paced environment. You will own the post-sale lifecycle, onboarding hundreds of end users, and surfacing expansion signals to grow each account into a long-term partnership.

You will directly influence product roadmap by feeding back deployment insights and customer needs, while collaborating with GTM teams.

Qualifications

• 2+ years working with customers in a technical capacity, with direct enterprise experience preferred.
• Deployment-heavy, forward-deployed, or technical account roles with real outcomes.
• Solid depth in enterprise tech, ERP, or comparably complex software.
• Real commercial instinct to identify expansion signals and growth opportunities.
• A builder with genuine hunger for hands-on customer work and process creation.

Responsibilities

• Lead the technical deployment at strategic accounts, from onboarding to post-sale ownership.
• Onboard hundreds of end users and surface expansion signals for account growth.
• Turn a single entry point into a multi-year partnership with the customer.
• Provide input to product roadmap based on deployment insights and customer needs.

Skills

Customer engagement

Enterprise tech depth

Commercial instinct

Problem solving

Hands-on deployment

Job description

TL;DR: You'll walk into some of the world's most complex enterprise systems and deploy Conduct against the challenges our customers face. You build the kind of trust that turns an initial pilot into a long-term partnership - and the product insights you bring back will directly shape what we build next.

Why Conduct

We believe the world's largest companies should move at the speed of their ideas, not the speed of the decade-old systems they run on. Today they don't.

Every process change, every new product line runs into SAP systems layered with decades of custom code and complexity no human mind can fully comprehend. New requirements take months to ship, system migrations cost $100M+ and years of pain.

We're building the AI operating system that absorbs this complexity and gives enterprises back their speed and ambition. Major enterprises already trust us with their most critical systems, we've closed game-changing SI partnerships, just raised a $60M Series A, and demand is outpacing what we can service.

We're a small, talent-dense team doing our life's work out of London and NYC. Extreme ownership, high velocity, low-ego collaboration. What you build here shapes the company and how the world's largest companies operate. We sponsor visas and are convinced diverse teams build better products, so we especially encourage underrepresented groups in tech to reach out.

What you'll own

You will make sure Conduct lands and sticks. You join strategic accounts early, run the technical deployment hands-on, and fully take over post-sale.

No two days look the same: you fly out to customers when it counts, you onboard hundreds of end users, surface expansion signals, and eventually turn a single entry point into a multi-year partnership.

Most importantly, you will have a direct line into product and shape Conduct's product roadmap as we further build out the platform.

This is a very entrepreneurial role, our GTM team is still small and lean. You'll build the engine behind everything: onboarding flows, tooling, reusable playbooks - enough that customer capacity compounds without headcount scaling linearly.

Who we hire

We're looking for people who share our obsession with delivering for customers.

You'll fit right in if your former colleagues would, without hesitating, call you one of the sharpest people they've ever worked with, and if you're at your best inside complex technical environments.

In practice that tends to look like:

• 2+ years working with customers in a technical capacity. Direct enterprise experience preferred; deployment-heavy, forward-deployed, or technical account roles where you owned a real outcome inside a customer's systems.
• Solid depth in enterprise tech, ERP, or comparably complex software. No SAP background required on day one, but we expect you to go deep, fast.
• Real commercial instinct. You spot expansion, you can hold an early commercial conversation, and you understand that a great deployment is also how accounts grow.
• A builder with genuine hunger. You want to build the process and do the hands-on customer work, not just one or the other.
• Low ego and self-aware. You're comfortable saying "I don't know" in a technically complex environment, then going and figuring it out.