Deployment Strategist | Remote | US East Coast

n8n GmbH; Lorida (FL); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity ownership

Remote-first

Open source stipend

401(k) match

Healthcare options

Job summary

n8n GmbH is seeking an experienced Customer Success professional to drive enterprise deployments and scale automation for complex customer environments. You will own on-site engagements, work with Forward Deployed Engineers, and help customers define governance and adoption practices to enable ongoing automation at scale.

You will partner across technical and business teams, translate customer needs into value-producing automation roadmaps, and ensure successful outcomes while traveling up to

Qualifications

• Experience deploying enterprise software in B2B environments.
• On-site deployment and executive kickoff experience.
• Ability to translate customer needs into automation opportunities and governance.

Responsibilities

• Drive customer outcomes during deployments.
• Lead the organizational workstream during on-site deployments from kickoff to closeout.
• Partner with Forward Deployed Engineer to turn problems into adopted workflows.
• Define ownership, decisions, prioritization, enablement, and adoption practices across teams.
• Help customers frame governance and operating models to scale automation.

Skills

Enterprise deployment

On-site delivery

Customer enablement

Job description

The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Cultivated a community of more than 650,000 active developers and builders Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation

The easiest place to start is here: app.n8n.cloud/register . Your main goal will be to help enterprise customers turn automation from isolated workflow wins into a scalable operating model that drives measurable business impact.

• Drive customer outcomes during deployments
• Lead the organizational workstream during focused on-site deployments, from executive kickoff to closeout.
• Partner closely with a Forward Deployed Engineer to turn customer problems into adopted workflows that solve real operational pain.
• Guide customers in implementing the automation operating and governance model they need to scale n8n sustainably.
• Help define ownership, decision-making, prioritization, enablement, and adoption practices across technical and business teams.
• Leave customers more capable and confident by making automation part of how their organization works.
• Map business processes to uncover high-impact automation opportunities across unfamiliar customer environments.
• Build business cases in the customer’s language by estimating impact, modeling value, and connecting automation to executive priorities.
• Identify upsell and expansion signals during engagements and hand them cleanly to the Customer Success team.
• Enterprise deployment experience: You have worked in deployment, implementation, consulting, solutions, or technical customer success roles at a B2B software company.
• On-site customer experience: You know what it takes to drive adoption with enterprise customers in complex, high-stakes environments.
• You can walk into an unfamiliar operation, ask the right questions, and turn what you learn into clear automation opportunities.
• You can help customers define the governance, ownership, and ways of working needed to scale automation sustainably.
• You can build value cases, estimate impact, and help customers prioritize an automation roadmap based on business outcomes.
• You do not need to write code, but you understand technical architecture, can demo convincingly, and can spot when a solution is not aligned with the customer’s needs.
• Travel readiness: You are willing to travel for on-site engagements roughly 30–50% of the time across Europe.
• English fluency: You communicate clearly and confidently in English with technical, operational, and executive audiences.
• European languages: You speak one or more additional European languages.
• You have helped customers adopt workflow automation, integration, AI automation, or internal tooling platforms.
• Enterprise transformation: You have worked on transformation initiatives where success depended on stakeholder alignment, enablement, and measurable business outcomes.
• You know how to turn field learnings into crisp feedback that helps product and engineering teams build what customers actually need.

At n8n, you’ll help define how enterprise customers adopt automation in the real world — not through long consulting decks, but through focused deployments that create momentum, prove value, and make teams more capable. You’ll work at the intersection of strategy, technology, operations, and change management, partnering closely with Forward Deployed Engineers to turn complex customer environments into clear automation roadmaps.

You’ll join a fast-growing, remote-first company with strong momentum, a passionate technical community, and a culture that values autonomy, experimentation, and ownership. Your work will shape how we scale enterprise deployments, build customer automation operating models, and turn what we learn in the field into repeatable playbooks for n8n.

n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

We can sponsor visas to Germany; Our company language is English.

You care about diversity and inclusion? Check out our Diversity, Inclusion and Belonging initiatives at n8n ().

If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role.

Ownership – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.

• Europe: 30 days of vacation, plus public holidays wherever you are.
• US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
• Europe: We provide benefits according to local country norms.*
• US : Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
• Future planning –
• Europe: We provide pension contributions according to local country norms.*
• US: 401(k) retirement plan with a 4% employer match.
• Financial security –
• Europe: We provide benefits according to local country norms.*
• US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
• Remote-first – Our team works remotely across Europe, with regular off-sites for team bonding.
• Giving back – We're big fans of open source, and you'll get $100 per month to support projects you care about.