Deployment Strategist

Breakmark; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Breakmark ищет Deployment Strategist для координации внедрения и перевода бизнес-целей клиента в конкретные технические задачи совместно с Forward Deployed Engineer.

Ваша роль — понимать операционные процессы клиента, определять приоритеты и показывать реальное влияние на метрики, такие как показатели обслуживания запасов и денежные потоки.

Qualifications

• Опыт в стратегическом консалтинге или бизнес-операциях, работа с данными и метриками.
• Умение формулировать требования и критерии успеха на уровне стейкхолдеров.
• Готовность работать в кросс-функциональных командах и управлять ожиданиями клиентов.

Responsibilities

• Вести бизнес-исследования после подписания контракта, описывать рабочие процессы клиента и метрики успеха.
• Определять и приоритизировать кейсы onboarding и переводить их в требования для FDE.
• Управлять ожиданиями клиента и поддерживать график до go-live; работать с командой на всем пути проекта.

Skills

Стратегическое мышление

Работа с данными

Коммуникации на уровне руководства

Education

Консалтинг опыт

Tools

No-code инструменты

LLM прототипирование

Job description

Описание: The Deployment Strategist (DS) is the business counterpart to the Forward Deployed Engineer during onboarding. While the FDE owns the technical build, the DS owns the “why” and the “what” — understanding how the client’s operation actually runs, deciding which use cases go live first, and making sure every deployment translates into measurable impact on fill rates, inventory levels, and cash-to-cash cycle time. This is not an engineering role. The DS reports to the Head of FDE & Research and works side by side with the FDE from signature through go-live, owning the client’s business stakeholders and success criteria. Once a client goes live, the account transfers to Customer Success with a clear value story and a map of what comes next — and the DS moves on to the next onboarding.

Задачи:

• Lead business discovery after signature — map the client’s supply chain workflows, decision-makers, pain points, and the metrics that define success for them
• Define and prioritize the use cases for each onboarding, sequencing them so each deployment compounds the next, and translate them into clear, scoped requirements for the FDE
• Own the client’s business stakeholders through onboarding — run steering meetings, manage expectations and scope, and keep the timeline on track from signature to go-live
• Translate between the client’s operation and Nauta’s AI — explain what the agents can and can’t do in language that operators and executives can act on, and bring client insights back to the FDE and Research team
• Build the value case for every client: baseline metrics before go-live, impact tracking after, and the business narrative that supports renewal and expansion
• Co‑own the handback with the FDE — success criteria met, value documented, and expansion opportunities (new use cases, sites, or teams) handed to Customer Success and Sales with full context

Profile We’re Looking For You

• You solve business problems: 3–5 years in strategy or management consulting, solutions consulting, customer‑facing product roles, or operations at a tech startup
• You operate in ambiguity: comfortable walking into a client’s operation without a complete brief, asking the right questions, and turning a messy reality into a clear, prioritized plan
• You’re fluent with data: you can read a dashboard, build an analysis in spreadsheets or basic SQL, and turn it into a recommendation a client will act on
• You’re technical enough to be credible: you understand how APIs, integrations, and AI agents fit into enterprise workflows — and can partner with engineers without being the one who builds
• You communicate with executive clarity: structured and concise, able to run a meeting with a VP of Operations and an analyst at the same time — in both Spanish and English
• You finish what you start, then let go: high accountability for outcomes during onboarding, and equally disciplined about handing off clean to Customer Success once a client is live
• Based in LATAM or the US, available to work across time zones and travel to client sites when needed

Требования:

• Background in supply chain, logistics, or operations — you’ll understand what stockouts, fill rates, and OTIF mean without needing a glossary
• Experience at a consulting firm (MBB, Big 4) or at an AI/SaaS company with a forward-deployed model
• Hands‑on experience prototyping workflows with LLMs or no‑code tools