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Ease Health is seeking a Deployment Lead to onboard customers on-site, shaping clinical workflows and integrations. You will manage cross-functional pods, translate requirements into deployable specifications, and collaborate with engineering to ensure successful deployments.
Your role involves hands-on workflow prototyping, data migration oversight, and proactive risk management while maintaining clear status communications across the client organization.
Own enterprise deployments end to end — from a signed contract to an organization of hundreds of clinicians and billers running their entire day on Ease.
Embed on site with customers to understand their workflows and clinical operations
Lead implementation pods of clinical, RCM, and engineering specialists
Prototype workflows, write product requirements, and collaborate with engineers
Manage data migration, integrations, and billing and clinical configurations
Maintain deployment tracking and escalade risks proactively
Present status updates across all levels of the organization
Develop playbooks and templates for future deployments
3–7 years in management consulting, investment banking, or deployment roles
Understanding of workflows, integrations, change management, and training
A genuine appetite for customer-facing work
Healthcare and revenue cycle knowledge
Founder or 0→1 startup experience
AI expertise
NYC-based and able to be on site five days a week