Deployment Specialist I

Becton Dickinson; Durham (NC); Remote; USD 55,000 - 75,000; Full time

Job summary

BD, a leader in medical technology, seeks a Deployment Specialist I to install Medication Management Solution products and drive customer success across healthcare facilities. You will work with cross-functional teams, build solid relationships, and ensure go-live readiness through structured training and rigorous QA.

The role involves travel to customer sites, adherence to deployment methodologies, and contribution to project documentation.

Qualifications

• Associates degree or 1 year of relevant work experience.
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint, OneNote).
• Demonstrated emotional intelligence, ability to self‑manage and get along well with others.
• Be flexible and adaptable, manage ambiguity and demonstrate resilience.
• Must possess and maintain a valid driver's license and meet BD's auto safety standards.
• Provide proof of immunizations including Hepatitis B, Influenza, MMR, Varicella, TB/PPD, Tetanus/Diphtheria/Pertussis and other vendor credentialing requirements.

Responsibilities

• Complete deployment training plans and demonstrate competency for installation and support of BD Solution hardware and software.
• Install equipment at customer sites; build/set up hardware/software, train stakeholders, and go-live activities.
• Adhere to BD Medication Solutions implementation methodologies and tools.
• Provide problem solving, troubleshooting and system consultation for clients.
• Manage project escalations for favorable outcomes.
• Complete internal company and project documentation on time.
• Execute additional tasks as assigned.

Skills

Emotional intelligence

Self-management

Team collaboration

Flexibility

Managing ambiguity

Resilience

Education

Associates degree

Bachelor's degree (preferred)

Tools

Microsoft Office

Driver's license

Job description

Job Description

The Deployment Specialist I installs select Medication Management Solution products ensuring successful solution deployment and customer success through demonstration of clinical and technical proficiency and The BD WAY: who we are, what we stand for, and the focus on excellence and accountability that we're all expected to demonstrate every day, no matter what our role is at the company. The successful candidate will have the ability to establish collaborative working relationships with cross‑functional project teams which include multiple disciplines from within Solution Deployment and customer teams. Projects typically range in scope from installing a single product or multi-product expansions in customer facilities.

Responsibilities

• Complete deployment specialist training plans and demonstrate competency for the installation and support for BD Solution hardware and software
• Install specified equipment at customer sites, including tasks such as: Build‑set up hardware/software, Training customer stakeholders on our solutions, and Go Live activities
• Adherence to BD Medication Solutions product implementation methodologies and tools.
• Provide problem solving, troubleshooting and system consultation as needed for client
• Manage project escalations for favorable outcomes.
• Timely completion of internal company and project documentation.
• Execute additional tasks assigned

Minimum Qualifications

• Associates degree or a minimum of 1-year relevant work experience
• An understanding and demonstrated proficiency using Microsoft Office applications (Word, Excel, PowerPoint, OneNote).
• Demonstrated emotional intelligence, ability to self‑manage and get along well with others
• Be flexible and adaptable, manage ambiguity and demonstrate resilience.
• Must possess and maintain a valid driver's license and meet BD's auto safety standards.
• Upon hire, the candidate must provide proof of, maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites to perform essential job functions. Proofs minimally must include Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox), Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis and any additional customer vendor credentialing requirements.

Preferred Qualifications

• Bachelor's degree
• Experience in a healthcare environment with technical involvement and computerized system applications. Dispensing software technology experience is a plus.
• Exposure to clinical software applications, including BD Medication Solutions Dispensing products.
• Project Management experience with small to medium projects.
• Experience in HIS/PIS systems and pharmacy and nursing workflow.

Physical Requirements

Ability to lift a minimum of 40 lbs

This position involves pushing, pulling, stooping, bending and lifting.

Work Environment

Home based position with daily travel to local customers as well as regional overnight travel. The ideal candidate will reside close to a major airport. The position requires flexible working hours, including some nights and weekends.

Up to 100% overnight travel

Primary Work Location

USA NC - Durham - Roche Drive

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face‑to‑face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Equal Opportunity Employment

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.