Deployment Specialist - Dental

Ntiva; Leawood (KS); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

401k + company-matched contributions

Education Reimbursement Program

Paid Time Off

Employee Referral Program

Job summary

Ntiva, Inc. is seeking a Deployment Specialist for our Leawood, KS office to own deployment of new and replacement devices for dental practices, from build to go-live, while supporting broader organizational needs.

This on-site role requires 1–2 years in IT/MSP support, strong communication, and the ability to lift up to 60 lbs. Work hours are Monday–Friday, 9am–6pm CST, with comprehensive benefits and growth opportunities.

Qualifications

• 1–2 years of IT/MSP support experience.
• Strong written and verbal communication skills.
• Ability to lift up to 60 lbs.

Responsibilities

• Build, configure and deploy workstations, laptops and mobile devices.
• Install, configure and support dental imaging and practice-management software.
• Migrate user data and profiles to new devices.
• Manage deployment tickets, shipping updates and client follow-ups.
• Coordinate installs with practice staff, onsite technicians and vendors.
• Diagnose and repair complex hardware and software issues.
• Create and maintain deployment documentation.
• Provide excellent customer service by phone, email and ticket system.
• Receive inventory, retire replaced devices and dispose of old equipment.

Skills

IT MSP support

Customer service

Troubleshooting

Communication

Education

Associates or higher IT degree

Tools

Windows Autopilot

ConnectWise

RMM PSA platforms

Dental software

Job description

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!

How you’ll make an impact

The Deployment Specialist plays a key role on Ntiva’s Dental Provisioning team. You’ll own the deployment of new and replacement devices for our dental practices, from build through go-live, while supporting broader organizational needs.

Location and Work Expectations

• This is an on-site position based in our Leawood, KS office.
• Monday - Friday 9am – 6pm CST.

What you will be doing

• Build, configure and deploy workstations, laptops and mobile devices to company standards
• Install, configure and support dental imaging and practice-management software
• Migrate user data and profiles to new devices
• Manage deployment tickets, shipping updates and client follow-ups through completionCoordinate installs with practice staff, onsite technicians and vendors
• Diagnose and repair complex hardware and software issues
• Create and maintain technical documentation and deployment guides
• Provide excellent customer service by phone, email and ticket system
• Receive inventory, retire replaced devices and dispose of old equipment properly
• Perform other duties as assigned

You’ll be successful in this role if you bring

• 1-2 Years of experience in IT/MSP support
• Strong written and verbal communication skills
• Strong troubleshooting, problem-solving and organizational skills
• Ability to manage multiple priorities and meet tight deadlines
• Ability to work independently and as part of a team
• Professional, detail-oriented and customer-focused attitude
• Ability to learn new technologies quickly
• Ability to lift up to 60 lbs. with assistance

Bonus Points for:

• One or more of: CompTIA A+, MD-102, MS-900 or above (strongly preferred)
• Experience deploying Windows workstations; Windows Autopilot experience preferred
• Experience with dental or medical practice software preferred
• Familiarity with RMM and PSA platforms (e.g., ConnectWise) preferred

Benefits and Perks

• Medical, Dental and Vision coverage for employee and family
• 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
• Health Savings Account (HSA) Options / PPO Options
• Employee Assistance Program
• Education Reimbursement Program
• Generous Employee Referral Program - cash bonus for successful referrals!
• Dynamic Recognition and Rewards
• Clear Promotion and Advancement Tracks
• Work with Industry-Leading Talent
  

The base pay range for this position is expected to be between $42,000 and $55,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Work Authorization Criteria

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. At this time, we are unable to sponsor or assume sponsorship of an employment visa.

Workspace Requirements and Remote Work Policy

Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.

Our Commitment to a Diverse Workforce

At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

Qualifications

Behaviors

Preferred

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Dedicated : Devoted to a task or purpose with loyalty or integrity

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Education

Preferred

Associates or better in Information Technology.

Licenses & Certifications

Preferred

Network+

CompTIA A+

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.