Deployment Specialist

Bitcoin Depot; Atlanta (GA); Remote; USD 50,000 - 95,000; Full time

Job summary

An established industry player is on the lookout for a Deployment Specialist to oversee ATM installations. This role involves managing the implementation process, coordinating with various teams, and ensuring customer satisfaction throughout the installation lifecycle. The ideal candidate will have extensive experience in ATM installations, strong communication skills, and a knack for risk management. You'll thrive in a fast-paced environment while contributing to a leading Bitcoin ATM network. Join a remote-first company that values innovation and teamwork, and be part of a dynamic team that is shaping the future of cryptocurrency accessibility.

Benefits

401K Matching

Health Benefits

Paid Wellness Membership

Equity

Paid Time Off & Holidays

Annual Team Building Events

Virtual Team Building Events

Qualifications

• 3+ years of experience in planning and executing ATM installations.
• Intermediate knowledge in Kaba Mas locks and risk planning.

Responsibilities

• Manage ATM installation processes from start to finish.
• Collaborate with teams to ensure timely and efficient installations.

Skills

Risk Planning and Mitigation

Project Management

Communication Skills

Problem Solving

Basic Understanding of Cryptocurrency

Tools

Microsoft Excel

Google Sheets

Job description

Bitcoin Depot is seeking a Deployment Specialist that will manage the ATM installation(s) in accordance with the roll out schedule and standard operating procedures to ensure customer and end user satisfaction.

Bitcoin Depot is the largest Bitcoin ATM Network in the world offering users the ability to buy and sell Bitcoin at thousands of BTM and BDCheckout locations.

Responsibilities:

• Manage implementation process from start to finish in alignment with the company's standard operating procedures.
• Ensure ATM orders and inventory align with the installation schedule.
• Schedule ATM installations in adherence to the rollout schedule, identify risks that may cause schedule delays, and seek resolution to mitigate or eliminate the delays.
• Coordinate with armored providers to ensure the Kaba Mas lock is initialized as part of the installation process.
• Collaborate with the sales and marketing teams to identify risks, special needs, etc to ensure timely and efficient installations.
• Build out installation kits and send them to the installation vendor prior to the scheduled installation date.
• Infrequent travel to support the completion of installations in the field.
• Ensure various systems are kept up to date with installation data.
• Assist other team members and perform other duties as assigned from time to time.

Qualifications:

• A minimum of three years experience planning and executing ATM installations. Experience with large implementation roll outs of 250 ATMs or more is a plus.
• Intermediate level knowledge in Kaba Mas locks.
• Confirmed skill set for risk planning and mitigation.
• Intermediate level or higher knowledge and understanding of using Microsoft Excel and/or Google Sheets.
• Demonstrated ability to manage multiple high priority tasks and shift priorities in a fast paced environment.
• Strong, professional communications skills both orally and written.
• A basic understanding of cryptocurrency.

Benefits:

• 401K Matching
• Health benefits offered with a company contribution towards premiums
• Paid wellness membership
• Equity
• Paid time off & holidays
• Annual in-person team building events
• Virtual team building events
• Remote first environment

Bitcoin Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Technology, Information and Internet