Deployment Readiness Lead

Metrea; Tampa (FL); On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Comprehensive medical plan options

HSA/FSA accounts

Dental and vision coverage

6% employer 401(k) match

Fully paid parental leave

Generous PTO

Life and disability insurance

Long-term and Short-term disability

AD&D Coverage

Pet Insurance

Employee Assistance Program

Subsidized gym membership

Job summary

Metrea seeks a Deployment Coordinator Supervisor to lead a team of Deployment Coordinators across multiple sites, ensuring deployment readiness, travel execution, and compliance with DoD requirements. You will oversee workload, escalate complex issues, and standardize processes across timekeeping, expenses, and travel.

The role requires strong leadership, attention to detail, and the ability to influence across functions while coordinating with SPOT, D365/ABACUS, Concur, and Monday.com.

Qualifications

• 5–7 years of experience supporting program operations and/or administrative leadership, including managing travel, expenses, and program administration in government or complex corporate environments with demonstrated team leadership responsibilities
• Working knowledge of DoD travel regulations, with strong familiarity with Joint Travel Regulations (JTR) and government per diem rules; able to ensure compliance at scale
• Advanced proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, SharePoint, OneDrive). Experience with enterprise platforms such as Microsoft Dynamics 365 or ABACUS, plus Concur, and ability to drive adoption of Monday.com and SPOT across the team
• Leadership, Prioritization, and Operational Discipline: Proven ability to manage multiple priorities, lead teams effectively, and maintain high operational standards across high‑volume workflows
• Communication, Training, and Stakeholder Influence: Strong written and verbal communication skills; ability to train and guide stakeholders at multiple organizational levels and influence outcomes
• Attention to Detail & Data Quality: Demonstrated ability to enforce rigorous standards for accuracy, compliance, and documentation quality
• Adaptability in Dynamic Environments: Ability to lead through shifting priorities, evolving deployment requirements, and time‑sensitive operational needs

Responsibilities

• Supervise, coach, and develop Deployment Coordinators across multiple sites; assign/prioritize workload and monitor output, quality, and responsiveness
• Establish performance expectations; run performance reviews; support hiring, onboarding, and training; serve as escalation point for complex/high-impact issues
• Oversee deployment coordination execution end-to‑end (personnel/files); validate accuracy, completeness, and compliance; standardize workflows across timekeeping, expenses, and travel
• Monitor service levels and operational metrics (response times, submission deadlines, compliance); identify gaps and drive corrective actions
• Lead timecard oversight in D365, including review cadence, missing timesheet enforcement, correction routing, trend identification, and process improvements
• Manage expense reporting oversight to ensure timely, accurate submissions and contract compliance (receipts, categorization, escalations resolution)
• Oversee travel authorization preparation and booking coordination, ensuring JTR/contract compliance, timely approvals, and resolution of approval bottlenecks
• Ensure deployment readiness completion (Theater Entry Requirements, SPOT entries, Letters of Authorization, renewal tracking), validate readiness prior to deployment, and manage schedule risks
• Oversee onboarding/offboarding execution (system engagement within 24 hours, training coverage, termination/deactivation processes, final submissions) and improve readiness timelines
• Own systems/data governance (Teams/SharePoint/Monday/D365/Concur/SPOT, trackers, audits, troubleshooting) and coordinate cross‑functionally with Site Ops, Finance, People, and Travel partners to resolve issues and implement standard operating procedures

Skills

Program Operations / Admin Leadership

DoD Travel & Per Diem Compliance

Systems & Tools Expertise

Leadership, Prioritization, and Oper.

Communication, Training, and Stakehold

Attention to Detail & Data Quality

Adaptability in Dynamic Environments

Tools

Microsoft Office Suite

Teams

SharePoint

OneDrive

Microsoft Dynamics 365 / ABACUS

Concur

Monday.com

SPOT

Job description

Metrea seeks a Deployment Coordinator Supervisor to lead a team of Deployment Coordinators across multiple sites, ensuring deployment readiness, travel execution, and compliance with DoD requirements. You will oversee workload, escalate complex issues, and standardize processes across timekeeping, expenses, and travel.

The role requires strong leadership, attention to detail, and the ability to influence across functions while coordinating with SPOT, D365/ABACUS, Concur, and Monday.com.