Deployment Manager - Canada

Landis+Gyr; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading global provider of energy management solutions seeks a Deployment Manager to coordinate network and AMI endpoint activities. The role involves stakeholder communication, material management, and ensuring project milestones are met. Candidates must be bilingual in English and French, with strong organizational skills and a Bachelor's degree or equivalent experience.

Qualifications

• At least 5 years in customer service/technical support, preferably in utility operations.
• Experience with AMI, RF systems, and logistics preferred.

Responsibilities

• Lead and coordinate deployment plans with the utility.
• Manage subcontractors ensuring safety, quality, and professionalism.
• Develop deployment plans and monitor progress.

Skills

Fluency in French

Fluency in English

Organizational Skills

Customer-focused

Education

Bachelor’s degree or equivalent experience

Tools

MS Office

CRM systems

Job description

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative portfolio of software, services, and sensor technology helps decarbonize the grid, avoiding around 9 million tons of CO2 in FY 2023. With sales of USD 2.0 billion and approximately 6,900 employees across five continents, we are pioneers in energy innovation, committed to a sustainable energy future.

Join us at Landis+Gyr, where we manage energy better!

Job Summary

The Deployment Manager, under the Program Manager's guidance, will coordinate network and AMI endpoint activities to install system assets according to a joint deployment plan with the utility. Responsibilities include communication with stakeholders, material forecasting, inventory management, field audits, process improvement, and reporting. The role may be dedicated to one or multiple projects depending on scope.

Must be bilingual (English & French)

Key Responsibilities:

• Lead and coordinate deployment plans with the utility.
• Oversee metering endpoint and network deployment efforts, managing installation subcontractors.
• Lead the L+G AMI endpoint and network deployment SMEs.
• Manage subcontractors ensuring safety, quality, and professionalism.
• Assist in addressing deficiencies during testing/deployment.
• Manage logistics for AMI endpoints and network materials.
• Review and improve deployment and sampling processes.
• Oversee audit processes and implement improvements.
• Develop deployment plans and monitor progress.
• Ensure milestones are met and manage customer complaints.
• Escalate issues as needed and provide technical guidance.
• Coordinate supply chain activities and report safety and project data.
• Validate invoices and support company values.
• Perform additional duties as assigned and represent the company professionally.

Knowledge, Skills, and Abilities:

• Fluent in French and English.
• Strong organizational and prioritization skills.
• Proficient with MS Office and CRM systems.
• Customer-focused with effective process management.
• Valid driver’s license and willingness to travel 75-80%.
• Ability to manage subcontractors and KPIs.

Education and Experience:

• Bachelor’s degree or equivalent experience, including military/industry background.
• At least 5 years in customer service/technical support, preferably in utility operations or related fields.
• Experience with AMI, RF systems, and logistics preferred; CAPM certification is a plus.

Working Conditions and Physical Requirements:

• Primarily office work with occasional field activities.
• Driving up to 80% of the time.
• Physical ability to handle objects and work in safety gear.
• Adherence to safety policies and PPE requirements.

We foster a diverse, inclusive workplace that values growth, connection, and authenticity. Join us and #EnergizeYourCareer!