Deployment Manager

Fidelity TalentSource; Westlake (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Fidelity TalentSource in Westlake, TX is seeking a Deployment Manager to lead client integration deployments within the IWMS product area. You will blend product knowledge with consulting to develop use cases, build roadmaps, and drive adoption of APIs, SSO, and transmissions.

The role emphasizes collaboration across multiple teams, end-to-end customer experiences, testing in dedicated environments, and continuous improvement as Fidelity supports its financial advisor clients.

Qualifications

• Bachelor’s degree required; MBA or equivalent career experience preferred.
• 5+ years of experience in product development, client management, and software deployment; Testing; proven experienced analytical skills and technical competence.
• Experience with Postman, Insomnia, API testing, Single Sign On, File Transmissions is required.

Responsibilities

• Plan and deploy client integration solutions for IWMS.
• Collaborate with stakeholders to improve product deployment and client adoption.
• Coordinate testing activities in test environments and support clients.
• Lead end-to-end customer experience across teams.

Skills

Project management

Client management

Product deployment

Analytical skills

Communication

Education

Bachelor’s degree

MBA or equivalent

Tools

Postman

Insomnia

API testing

Single Sign-On

File transmissions

Job description

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Deployment Manager in Westlake, TX !

The Role

Do you want to make a difference and be part of a highly collaborative, multi-functional team committed to deploying client integration solutions in the Integration Services Product Area for Institutional Wealth Management Services (IWMS)? In Integration Services we’re dedicated to helping financial advisors thrive by offering Client-Focused Expertise, Industry-Leading Financial Solutions and Flexible Technology. As part of Integration Services, you will be delivering new and evolving products and services. This role will focus on consulting/working with clients and Fintech, to develop Integration use cases, build roadmaps and implement integrations. This will also include but is not limited to deploying APIs & SSO, Transmissions, connectivity, monitoring test environments, triaging issues, creating test data, and assisting clients perform testing in the test environments.

As a Deployment Manager, you blend deep product knowledge and consultation skills, with the ability to complete deliverables within the product deployment phase. You have a passion for empathizing with our clients in defining the opportunities, generating solutions, collaborating with stakeholders, and optimizing product enablement.

The primary focus areas for a Deployment Manager in Integration Services are:

• Plan: Analyze and prepare for the opportunity, scale, and complexity.
• Deploy: Consistently demonstrate skills, behaviors, and abilities needed to optimally onboard clients and drive product adoption.
• Support: Focus on continuous improvement and cultivate mutually beneficial relationships with internal and external stakeholder.

The Expertise and Skills You Bring

• Bachelor’s degree required, MBA or equivalent career experience preferred
• 5+ years of experience in product development, client management, and software deployment; Testing; proven experienced analytical skills and technical competence.
• Experience with Postman, Insomnia, API testing, Single Sign On, File Transmissions is required.
• Being a voice of influence to your team and interdependent teams by adopting the common vision and fostering collaboration; drive towards the business goal with effective communication and navigate through complex scenarios.
• Proficiently lead all Product Deployment responsibilities with a focus on product improvements and client adoption efficiency.
• Keen focus on the end-to-end customer experience; resolve user problems while working across stakeholders to prioritize solutions.
• Demonstrate a grow and learn mentality to advance skills and approach work with a constant curiosity to keep current with business and client needs.

The Team

This is an excellent opportunity to join the Integration Services Product Area and work on solutions to drive IWMS business forward. The team aligns with business partners in an agile (Kanban) way of working. By putting the team at the front of delivering incredible client value and supporting all associates to be motivated towards continuous improvement and career development. By demonstrating and promoting Fidelity leadership behaviors, you sustain and evolve our innovative learning culture.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in‑house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full‑time employment as part of Fidelity’s long‑term strategy.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at [e-mail] if you would like to request an accommodation.