Systems Analyst 3

Fidelity TalentSource; Westlake (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Fidelity TalentSource is seeking a Systems Analyst to work in Westlake, TX, contributing to the delivery of best-in-class customer experience solutions.

You will examine application components, translate business needs into clear requirements, and collaborate with agile teams to design scalable software. Strong SQL, REST/SOAP/JSON and debugging skills are essential.

Qualifications

• 5+ years as Systems Analyst for software solutions.
• Experience researching, optimizing, developing and authoring requirements, user stories, and specifications.
• Proven experience with SQL and programming in general.
• Strong understanding of relational database schemas and SQL management tools.
• Experience with REST, SOAP, JSON and APIs.
• Experience with Agile development methodologies.
• Jira experience desirable.
• Excellent analytical skills.
• Release coordination.
• Knowledge of OpenAPI contracts.

Responsibilities

• Understand application components and deliver customer experience solutions.
• Translate business needs into clear requirements and user stories.
• Collaborate with team to design scalable software solutions.
• Coordinate releases and troubleshoot production issues using Splunk.

Skills

Attention to detail

Strong communication

Requirements gathering

Problem solving

Business process automation

Team collaboration

Self-motivation

Independent work

Analytical thinking

Cross-functional

Education

Bachelor's Degree in Computer Science or related field

Tools

Jira

SQL Management Tools

OpenAPI

Splunk

Job description

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Analyst to work in Westlake, TX!

As a systems analyst on the team, you will be expected to quickly gain understanding of all the components of our applications and will work with the team to deliver best in class customer experience solutions. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles.

The Expertise You Have

• 5+ years professional experience as a Systems Analyst for software solutions
• Proven experience researching, optimizing, developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems
• Proven experience with Structured Query Language (SQL) and programming in general
• Strong understanding and experience with complex relational database schemas and SQL management tools
• Proven experience working with REST, SOAP, JSON and APIs
• Proven experience with Agile development methodologies
• Deep knowledge of scrum tools – Jira experience desirable
• Excellent analytical skills
• Release coordination
• Reverse engineer code to understand business logic and develop prototypes– Excel Macros/Java/Angular
• Produce artifacts – business flow diagrams, context diagrams
• Have good understanding of solution architecture
• Build OpenAPI contracts
• Prod incidents analysis – Splunk queries, build dashboards/alerts
• Bachelor’s Degree Computer Science or related technology field

The Skills You Bring

• You are a diligent person with a real passion for accuracy, clarity, and elimination of ambiguity
• You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)
• You are a self-starter who can rapidly assimilate business processes, goals and objectives and distill them into well-defined requirements
• You understand how technology can automate business processes and can effectively propose, challenge and engage in ideation with business and technology teams in formulating software designs and solutions
• Assist in identification, isolation, resolution, and communication of problems within the production and nonproduction environment and perform troubleshooting.
• You are flexible and can adjust your work schedule to accommodate both U.S. and China-based teams and associates
• Good interpersonal and leadership and influencing skills (without direct authority of others)
• Self-driven, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results

The Value You Deliver

• Ensuring the technology team is building the right software solutions and components to maximize customer experience
• Facilitating flow of requirements from the business to the technology team
• Reducing requirements and design risk and resulting costs associated with rework and redesign
• Exercise a passion for keeping your knowledge up-to-date with the latest and greatest
• Help maintain the high level of integrity in the team
• Take ownership and accountability for figuring out what needs to be done

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at [e-mail] if you would like to request an accommodation.