Deployment Field Engineer

Kindredventures; San Francisco (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Job summary

Dynamic Creatures is seeking a Deployment Field Engineer who will be the primary technical presence at customer sites, helping deploy robotics systems and then supporting day‑to‑day operations once live. You will act as translator between our engineering team and customers, ensuring smooth integration and robust performance.

The role requires 5+ years with a BS or 3+ with an MS in engineering or related field, plus hands‑on experience leading complex robotic rollouts and on‑site debugging.

Qualifications

• An Engineering or Business degree, or the equivalent in hands‑on industry experience.
• 5+ years with a BS, 3+ with an MS managing complex integrations or robotics systems.
• Proven ability to lead multi‑layered technical rollouts where hardware, software, and ops collide.
• Ability to demystify complex tech for a broad audience from floor to boardroom.

Responsibilities

• Represent engineering on‑site, supporting development and deployment.
• Build testing plans and procedures tailored to the customer site in line with our roadmap.
• Run tests on‑site, track data, debug issues, keep projects moving.
• Ensure testing goals are met while maintaining customer satisfaction.
• Analyze collected data to improve our software and hardware.
• Provide clear, actionable feedback to engineering teams.

Skills

On-site communication

Systems integration

Testing & debugging

Python or C++ APIs

Education

Engineering degree

Business degree

Tools

CAD software

Enterprise networking (VLANs/VPNs)

Python APIs

C++ APIs

Job description

Deployment Field Engineer

HARDWARE ENGINEERING

CAMBRIDGE, MA

FULL TIME

Manager - Chief Product Officer

You’ll be the main technical presence at one of our customer sites — first helping develop the deployment, then living it day-to-day once the robots are up and running. Equal parts engineer and on‑site translator between our engineering team and the customer.

Notes

50% travel expected. This role is in‑person in Cambridge, MA 5‑days per week when not traveling.

Benefits:

• medical
• dental
• vision
• PTO

No visa sponsorship available for this role — must be authorized to work in the U.S.

What You’ll Do

• Represent engineering on‑site, supporting both development and deployment
• Build testing plans and procedures tailored to the customer site, in line with our roadmap
• Run tests on‑site — track data, debug issues, keep things moving
• Make sure testing goals are met while keeping the customer happy with performance
• Dig into the data you collect to help improve our software and hardware
• Keep engineering in the loop with clear, useful feedback

What We’re Looking For

-haves:

• An Engineering or Business degree, or the equivalent in hands‑on industry battle scars
• Deep experience (5+ years with a BS, 3+ with an MS) managing complex integrations or robotics systems
• Proven ability to lead multi‑layered technical rollouts where hardware, software, and boots‑on‑the‑ground ops collide
• The ability to demystify complex tech for anyone from the warehouse floor to the boardroom to ensure everyone is on the same page

Nice‑to‑haves:

• Comfortable refining processes so they scale cleanly across many different sites
• Hands‑on with CAD for site planning, enterprise networking (VLANs/VPNs), and Python or C++ APIs
• You’re good in ambiguity — early‑stage rollouts don’t come with a manual, and you build the structure yourself
• An instinct for how a great technical integration can turn into a bigger account win

About Us

Dynamic Creatures is a robotics company designing and building interactive character robots for entertainment and hospitality brands. We are creating a new category of mobile characters that move naturally through guest environments, understand the context of an interaction and respond in real time. Dynamic Creatures offers character‑based experiences built on Boston Dynamics and other systems, as well as fully original robots created for a specific brand, environment or story. As Boston Dynamics’ official entertainment and hospitality partner, the company works with entertainment companies to develop guest‑facing character experiences designed to feel personal, attentive, and memorable. Dynamic Creatures was co‑founded by CEO Marc Theermann, former chief strategy officer at Boston Dynamics and a former senior leader at Google, and chief technology officer Farbod Farshidian, a globally recognized robotics researcher and former research leader at the Robotics and AI Institute.