Deployment Consultant

APCO, Inc.; Village of Solvay (NY); Remote; USD 60,000 - 100,000; Full time

Job description

Join the team that’s disrupting the industry

AODocs is the only cloud-native and serverless document management and business process platform used by millions of users worldwide and recognized by major analyst firms like Forrester and Gartner as one of the global players in the content services platform space.

Deployment Consultant

Effective Date: Now

Location: Atlanta or remote, USA

Why join our team?

• Are you interested in machine learning and AI? Or large-scale migration projects? Or learn more about the processes involved in getting a medical device approved by the FDA? From technical skills to domain expertise, your missions at AODocs will allow you to build an impressive resume!
• Have you ever visited the test track of an autonomous vehicle company? Or watched how Consumer Reports perform their product tests? Or toured a DNA sequencing lab? Our consultants have done all this! You will meet incredible people.
• You will have a great career path: sales engineering, business analysis, implementation projects, and account management. Our team offers a variety of jobs and a lot of flexibility between them. And as you grow in experience and expertise, you will learn new things every day.

The Role

As a Deployment Consultant, you will be responsible for deploying our content services platform, AODocs, on mission-critical enterprise processes in quality, engineering, legal, HR, finance, and other departments. Your responsibilities will include gathering requirements from business users, designing and proposing technical solutions, implementing the AODocs platform, planning and executing data migrations, and other activities required to meet customer requirements.

What you will do?

• Lead cloud-based application implementations from end to end, including client management, timeline, budget, etc.
• Develop configurations and customizations to leverage AODocs
• Support sales cycles and help gather requirements and scope future AODocs projects
• Collaborate with team members to design, build and implement technology solutions that align with client business objectives
• Resolve challenging issues with practical problem-solving skills and cross-functional collaboration
• Become a product expert, including the technical workings and practical business applications.
• Manage new customers after the implementation process to ensure they successfully adopt our services.
• Work closely with business owners/decision-makers/executives to translate pain points, goals, and objectives into actionable strategies for success.
• Demonstrate professionalism, responsiveness, and friendliness at all times when engaging with customers, via phone, chat, and email as needed.
• Capture customer stories to be communicated to our product, engineering, and marketing teams

Who you are?

• 3 years of implementing Software as a Service (SAAS)
• Experience working across multiple internal teams to resolve customer issues quickly and effectively.
• BS/BA Degree in Business Studies, Computer Science, Information Systems, Engineering, or equivalent experience.
• Strong problem-solving skills
• Strong knowledge of SaaS and cloud architectures
• A team player that is capable of high performance and flexibility working in a dynamic environment.

Nice to Have

• Experience with Google Cloud, AWS, or Azure.
• Master's Degree in computer science
• Experience with Enterprise Content Management software
• Experience with industry-specific software

What do we Offer?

• Complete benefits package
• 401(k) Retirement Plan and company match
• Monthly internet stipend
• Mostly or all remote
• Career growth with an industry innovator
• Regular team outings & events

Who we are?

We are an independent software company created in 2012 that makes a SaaS solution, used by millions of users worldwide and recognized by major analyst firms like Forrester and Gartner as one of the global players in the document management space.