Deployed Infrastructure Engineer - sierra

OpenTalent; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Sierra is seeking a Forward Deployed Infrastructure Engineer to own end-to-end customer deployments and shape how Sierra’s AI platform is deployed in enterprise environments. You will architect, deploy, upgrade, and manage infrastructure while ensuring security, compliance, and operational excellence.

You will collaborate with Engineering, Product, Sales, and Customer Success, defining scalable deployment strategies and building repeatable processes for complex engagements across customer

Qualifications

• 4+ years in infrastructure, DevOps, or solutions architecture with customer-facing deployment work.
• Deep experience with AWS, Terraform, container orchestration, and cloud networking (VPCs, IAM, DNS).
• Proven deployments in customer-owned cloud environments, navigating security reviews and compliance.
• Strong change-management mindset for upgrades, rollbacks, monitoring and failure modes.

Responsibilities

• Own deployment architecture conversations and execution — designing and implementing deployment strategies across customer environments, including VPC configuration, permissioning, networking, and infrastructure provisioning.
• Manage the full infrastructure lifecycle for some of Sierra’s most critical customers: initial deployment, ongoing upgrades, scaling, and incident support.
• Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable.
• Partner with engineering teams to ensure Sierra's platform is deployable and operable across diverse customer environments.

Skills

AWS

Terraform

Container orchestration

Cloud networking

Tools

Terraform

Job description

WHAT YOU’LL DO

As a Forward Deployed Infrastructure Engineer at Sierra, and a founding member of this function, you will own the end-to-end lifecycle of customer deployments, while helping define how Sierra’s AI platform is deployed and operated across enterprise environments. You'll work directly with enterprise customers to architect, deploy, upgrade, and manage Sierra's AI platform infrastructure — ensuring every deployment meets their security, compliance, and operational

requirements

. In addition, you’ll establish the standards, tooling, and processes that make deployments scalable and repeatable, and partner cross-functionally with Engineering, Product, Sales, and Customer Success. This role will define how Sierra scales some of its most complex customer engagements.

• Own deployment architecture conversations and execution — designing and implementing deployment strategies across customer environments, including VPC configuration, permissioning, networking, and infrastructure provisioning.
• Manage the full infrastructure lifecycle for some of Sierra’s most critical customers: initial deployment, ongoing upgrades, scaling, and incident support.
• Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable.
• Partner with engineering teams to ensure Sierra's platform is deployable and operable across diverse customer

requirements

.

• Work with customers' platform engineering, security, and DevOps teams to navigate their infrastructure constraints and compliance

requirements

.

• Collaborate with Sales and Customer Success to scope infrastructure

requirements

during pre-sales and onboarding, translating customer needs into concrete deployment plans.

WHAT YOU'LL BRING

• 4+ years of experience in infrastructure, DevOps, platform engineering, or solutions architecture roles — with significant time spent on customer-facing deployment work.
• Deep experience with AWS services, Terraform, container orchestration, and cloud networking (VPCs, IAM, DNS, load balancing).
• Track record of managing deployments in customer-owned cloud environments, including navigating security reviews, compliance

requirements

, and change management processes.

• Ability to navigate ambiguity with enterprise stakeholders — from platform engineers to CISOs — and turn infrastructure conversations into actionable deployment plans.
• Strong operational instincts: you think about upgrades, rollbacks, monitoring, and failure modes from the start, not as an afterthought.
• Comfortable working in a fast-moving environment and collaborating across engineering, product, and go-to-market teams.