Deployed Customer Engineer

Couchbase, Inc.; United States; On-site; USD 130,000 - 152,000; Full time

Benefits offered by this job

Generous Time Off Program

Wellness Benefits

Financial Planning

Fun Perks

Job summary

Couchbase, Inc. seeks a Deployed Customer Engineer (DCE) who acts as a technical bridge between Couchbase’s engineering and customer ambitions. Responsibilities include writing production-grade code, building high-performance database architectures, and ensuring successful customer outcomes through technical implementations.

The ideal candidate will have 5+ years of experience in software engineering or technical consulting and strong proficiency in at least two programming languages. The role emphasizes collaboration with customer teams and requires a consultative mindset.

Qualifications

• Strong proficiency in at least two major languages (Java, Python, Go, Node.js, C#).
• Deep understanding of NoSQL concepts, distributed systems, and SQL‑based query languages (N1QL).
• Ability to explain complex technical trade‑offs to both developers and executive stakeholders.
• Comfortable navigating Cloud environments (AWS, Azure, GCP) and container orchestration.

Responsibilities

• Write clean, scalable code to build integrations, APIs, and data models.
• Expertly configure Couchbase Server and Capella for optimal performance.
• Design and implement advanced data architectures for AI applications.
• Integrate directly with customer development teams.
• Troubleshoot complex distributed systems issues.
• Translate business requirements into technical milestones.

Skills

Polyglot Developer

Database Native

Consultative Mindset

Operational Agility

Education

5+ years of experience in Software Engineering, SRE, or Technical Consulting

Job description

As a Deployed Customer Engineer (DCE), you are the technical bridge between Couchbase’s engineering excellence and our customers’ most ambitious business goals. You are an embedded technical partner who writes production‑grade code, builds high‑performance database architectures, and ensures our platform powers the heart of mission‑critical, AI‑driven applications. You will deliver strategic solutioning and work within customer engineering teams to deliver business outcomes through technical implementations.

Key Responsibilities

1. Technical Implementation & Development

• Hands‑on Coding: Write clean, scalable code to build integrations, APIs, and data models that connect Couchbase with customer ecosystems.
• Product Configuration: Expertly configure Couchbase Server, Capella (DBaaS), and Mobile products to optimize for latency, throughput, and reliability.
• Architecture Design: Design and implement advanced data architectures, including Vector Search and RAG (Retrieval‑Augmented Generation) patterns for modern AI applications.

2. Customer Integration & Success

• Embedded Partnership: Integrate directly with customer development teams, participating in sprints and code reviews to ensure best practices are understood, implemented, and governed.
• Problem Solving: Act as the “boots on the ground” to troubleshoot complex distributed systems issues, performance bottlenecks, and deployment hurdles.
• Value Realization: Translate business requirements into technical milestones, ensuring the customer achieves a rapid Time‑to‑Value.

3. Cross‑Functional Collaboration

• Product Feedback Loop: Act as a conduit between the field and our core Product/Engineering teams, advocating for features and fixes based on real‑world usage.
• Sales Alignment: Partner with Solution Engineers to identify expansion opportunities by demonstrating the “art of the possible” within existing accounts.

Skills & Abilities

• Polyglot Developer: Strong proficiency in at least two major languages (e.g., Java, Python, Go, Node.js, or C#).
• Database Native: Deep understanding of NoSQL concepts, distributed systems, and SQL‑based query languages (N1QL).
• Consultative Mindset: Ability to explain complex technical trade‑offs to both developers and executive stakeholders.
• Operational Agility: Comfortable navigating Cloud environments (AWS, Azure, GCP) and container orchestration (Kubernetes/OpenShift).

Desired Qualifications

• Experience: 5+ years of experience in Software Engineering, Site Reliability Engineering (SRE), or Technical Consulting.
• Domain Expertise: Proven track record of deploying large‑scale distributed databases or data‑intensive applications.
• Couchbase Values: A drive to Attack Hard Problems and the empathy to Be A Great Human while working inside a customer’s environment.

Success Metrics (12–18 Months)

• Deployment Velocity: Reduction in the average time from initial kickoff to production “Go‑Live.”
• Technical Health: High performance‑to‑cost ratios for customer clusters and 0% churn due to technical blockers.
• Community Impact: Contribution of reusable code samples, connectors, or documentation to the Couchbase ecosystem.
• Expansion: Identification and technical validation of at least 2 new use cases within assigned strategic accounts.

Base Pay Range

$130,000 – $152,000 USD

At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGBTQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply.

Benefits

• Generous Time Off Program – flexibility to care for you and your family.
• Wellness Benefits – a variety of world‑class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs.
• Financial Planning – retirement program and business travel insurance.
• Fun Perks – an ergonomic and comfortable in‑office / WFH setup. Food & snacks for in‑office employees.
• And much more!

Equal Opportunity Employer

We are committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, or any other characteristic protected by law.