Departmental Technician 7-E9 - ITB / CJIC / eApplications Unit

State of Michigan; Dimondale (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

State of Michigan is hiring for limited-term administrative support roles within the Michigan State Police as part of the new eApplications suite project. Positions are up to 2 years, with a focus on learning and supporting Incident, eCrash, eCitation, and eDaily programs prior to go-live in February 2027.

We seek candidates who can contribute to a diverse, inclusive workplace and perform tasks in a bias-free, respectful manner while assisting with administrative duties and unit tasks during

Qualifications

• Education typically completed with a high school diploma.
• Experience includes administrative support roles at various technician levels.
• Alternate education may substitute for experience (college credits or degrees).
• Pre-employment screening including drug, background, and fingerprint checks required.

Education

High school diploma

Bachelor’s degree substitution

Two-year college substitution

Job description

Job Description

limited-term appointment with an expiration date, up to 2 years. These positions are driven by the development and deployment of the new eApplications suite of products used by the members of the Michigan State Police (MSP). The eApplications suite of products consist of Incident (formerly known as eAICS), electronic Crash Reporting (eCrash), electronic Citation (eCitation), and electronic Daily Activity Report (eDaily) which is scheduled to go-live in February 2027. The new eApps programs are being rebuilt and modernized for the first time in over 15 years. These positions will allow the eApplications Unit to provide 24/7 support to our users and assist with administrative tasks. Hiring and establishing these positions early will allow them to learn both programs and have a better understanding when the user explains how things used to work to how they work now prior to go-live.

Position Description

The Michigan State Police is committed to fostering a diverse, inclusive workplace that accepts, respects, and values the unique contributions of everyone. We are actively looking for individuals who share our commitment to equity and inclusion, and who reflect the communities we serve. Our members are expected to perform their tasks and duties in a bias-free manner, ensuring all persons are treated with dignity, fairness, and respect. Join us as we help build a Michigan where everyone feels safe and secure.

The Michigan State Police (MSP) is a full-service policing agency with statewide jurisdiction, providing over 60 different services either directly to Michigan residents or in support of other law enforcement agencies. The MSP personnel most visible to the public are the uniform troopers whose primary responsibilities include traffic enforcement, crime prevention and investigation, and community engagement and service.

Blue and gold MSP benefits info graphic summarizing insurance, paid leave, and other benefits contained in the text below, with representative icons.

Required Education And Experience

Education

• Education typically acquired through completion of high school

Experience

• Departmental Technician 7: One year of experience performing administrative support activities equivalent to the 7-level in state service.
• Departmental Technician 8: One year of experience performing administrative support activities equivalent to the 8-level in state service.
• One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
• Departmental Technician E9: One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
• One year of experience performing administrative support activities equivalent to the 9-level in state service.
• Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Alternate Education And Experience

• Departmental Technician 7: Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
• Departmental Technician 8: Possession of a Bachelor’s degree may be substituted for the experience requirement.
• Departmental Technician E9: Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

Additional Requirements And Information

This position requires passing a pre-employment screening, including passing a drug screen, criminal history background check, and a fingerprint check by the Michigan State Police.

The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

View the entire job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.