(DEPARTMENTAL INTERNAL ONLY) - DISTRICT CLERK'S OFFICE - EXPUNGEMENT SPECIALIST

County of El Paso; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Expungement Specialist under general supervision performs a variety of clerical tasks primarily related to the expungement of criminal records, either misdemeanor or felony cases.

This position handles preparing documents, filing, distributing notices, and maintaining expunction data with strict confidentiality while coordinating with the District Clerk's Office and the courts. It requires attention to detail and professional conduct.

Qualifications

• Knowledge of: Legal terminology, principles and practices of modern office administration; customer service/public relations practice and procedures; English usage, computer, procedures and equipment including filing systems.
• Skill/Ability to: Prepare clear and concise reports; learn the organization, procedures and operating details; perform word processing and data entry; maintain confidential records and reports; communicate tactfully with public and officials.
• Demonstrate regular and reliable attendance; work well with others; interface with employees and customers; maintain commitment to customer service excellence.

Responsibilities

• Prepares expunction packets, envelopes and certifying documents for various motions, petitions and orders for expunction; distributes information to appropriate agencies; prepares files for court; sends notices; prepares files for courts; accepts applications; assigns and prepares cases for court proceedings.
• Responds to information requests and questions regarding data on expunction and felony cases; utilizes resources to conduct research and locate requested information.
• Data enters expungements which are filed with the County Clerk's Office or District Clerk's Office into an automated database; scans documents after entry.
• Prepares and disperses Notice of Hearings and Final Orders to all state and federal agencies.
• Maintains a data base of all expunctions filed, disposed, destroyed and deleted; maintains a retention schedule on expunctions; seals files.
• Destroys electronic and physical records as directed by Judge; uses office resources and applications to process expunction, as directed by law.
• Maintains confidentiality.

Skills

Legal terminology

Office administration

Customer service

English usage

Data entry

Word processing

Education

High School Diploma

Job description

*This position is for current El Paso County Employees with the District Clerks Office ONLY*

Acceptable Experience and Education

High School Diploma or equivalent, and two (2) years of general office experience, with one (1) year of law office to include six (6) months customer service experience;

Orany equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Certificates and Licenses Required

• In order to access the County's network and systems, a personal mobile smart device is required by the hire start date.
• May require Deputy Clerk deputizing; may require AOP certification.
• May require or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

Essential Duties

• Prepares expunction packets, envelopes and certifying documents for various motions, petitions and orders for expunction; distributes information to appropriate agencies; prepares files for court; sends notices; prepares files for courts; accepts applications; assigns and prepares cases for court proceedings;
• Responds to information requests and questions regarding data on expunction and felony cases; utilizes various resources to conduct research and locate requested information;
• Data enters expungements which are filed either with the County Clerk's Office or District Clerk's Office into an automated data base, and scans documents for expunction cases; scans documents after being entered into the automated data base;
• Prepares and disperses Notice of Hearings and Final Orders to all state and federal agencies;
• Maintains a data base of all expunctions filed, disposed, destroyed and deleted; maintains a retention schedule on expunctions; seals files;
• Destroys electronic and physical record as directed by Judge; uses various office resources and applications to processes expunction, as directed by law;
• Utilizes industrial shredders;
• Maintains confidentiality;

Other Important Duties

• Substitutes, if assigned, for coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;
• Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and
• Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.
• Performs such other related duties as may be assigned.
• As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor

Summary of Position

The Expungement Specialist under general supervision, performs a variety of clerical tasks primarily related to the expungement of criminal records, either misdemeanor or felony cases.

Organizational Relationships

• Reports to: Supervisor
• Directs: This is a non-supervisory position
• Other: Has frequent contact with Judges, Attorneys, legal staff, law enforcement personnel, other public agencies and the general public.

Minimum Requirements: Knowledge, Skills, and Abilities

Knowledge of: Legal terminology, principles and practices of modern office administration; customer service/public relations practice and procedures; English usage, computer, procedures and equipment including filing systems.

Skill/Ability to: Prepare clear and concise reports; learn the organization, procedures and operating details of the County department to which assigned; perform word processing and data entry; perform routine clerical work including maintenance of appropriate records and preparations of general reports; verify and cross check files and data; maintain confidential records and reports; be tactful and diplomatic in dealing with the public, members and government officials; complete projects on time; operate a personal computer and various software applications; Each and every county position requires the following professional skills and abilities as key and necessary elements of performance:

• Demonstrate regular and reliable attendance;
• Work well with others and participate fully in a team oriented environment;
• Interface with other employees and customers in a courteous and respectful manner;
• Project positive support of their department and all county organizations at all times; and,
• Maintain and enhance the County's commitment to customer service excellence