Departmental Assistant (UMass Hotel Housekeeping)

University of Massachusetts Amherst; Amherst (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

University of Massachusetts Amherst is seeking a Part Time Departmental Assistant in Hotel Housekeeping at the Amherst location. The role involves cleaning guest rooms and public areas to meet departmental standards, with duties including bed making, dusting, vacuuming, and maintaining sanitary facilities.

Working hours are 1:00pm to 7:00pm on-site. The position is within Auxiliary Enterprises under Accommodations and offers hourly compensation in the listed range.

Qualifications

• Knowledge of housekeeping cleaning methods, materials, tools and equipment.
• Ability to follow oral and written instructions.
• Ability to meet designated cleanliness standards for hotel rooms.
• Physical stamina to perform manual cleaning tasks.

Responsibilities

• Assist in cleaning hotel guest rooms and public areas, including changing beds, dusting, vacuuming and related tasks to meet standards.
• Help clean guest room toilets and lavatories and maintain supplies for sanitary facilities.
• Report maintenance needs to the Accommodation Services supervisor to uphold department standards.
• Maintain records of room inventory, lost and found, and noted items using department forms.
• Stock and check supplies from the floor supply closet for guest rooms as required.
• Remove trash and waste to designated areas and handle recyclables per policy.
• Vacuum and spot-clean carpeted areas to extend carpet life and keep facility clean.
• Clean glass and mirrors with appropriate solutions to present a tidy facility.
• Dust and wash walls, ceilings, doors and horizontal surfaces for a clean appearance.

Skills

Housekeeping basics

Oral & written instructions

Cleanliness standards

Physical stamina

Job description

Title: Departmental Assistant (UMass Hotel Housekeeping)

Executive Area: Administration and Finance

College/School/MBU: Auxiliary Enterprises

Department: Accommodations

Work Location: Amherst

Schedule: Part Time

Work Arrangement: Onsite

Job Summary

Participates in general and specific cleaning tasks of hotel guestrooms and public areas.

Essential Functions

• Assists in overall cleaning of hotel guest rooms and public areas including changing beds, dusting, vacuuming and other related procedures to keep these areas up to department standards.
• Assists in cleaning guest room toilets, lavatories and their appurtenances and maintain the necessary supplies to maintain sanitary facilities for hotel guests.
• Reports to the supervisor of accommodation services any maintenance work necessary to maintain the department standards for guest rooms.
• Using department forms, maintain an accurate record of room inventory, lost and found, and anything else noted while cleaning a guest room.
• Checks and stocks from the floor supply closet all supplies provided for in the department’s standard guest room.
• Removes trash and waste from assigned areas and places in designated site to ensure clean and sanitary conditions and the proper handling of recyclable materials.
• Maintains carpeted areas by vacuuming and spot cleaning to prolong life of carpet and maintain a clean and attractive facility.
• Cleans glass and mirrors by washing with glass cleaning solution to provide a clean and attractive facility.
• Maintains walls, ceilings, doors and horizontal surfaces by dusting and washing with detergent solutions to provide a clean and attractive facility.

Other Functions

Other duties as assigned.

Minimum Qualifications

• Considerable knowledge of the methods, materials, tools and equipment commonly used in housekeeping cleaning functions.
• Ability to follow oral and written instructions.
• Ability to meet designated standard of cleanliness for hotel rooms.
• Physical stamina and endurance to withstand the strain of manual labor.

Additional Details

The successful applicant will be a part of the bargaining unit after working at least (10) hours per week and (6) weeks in a calendar year.

This position is subject to final budgetary and administrative approval.

Working Conditions

Work is performed in custodial or dining service environments, and entails prolonged standing, carrying loads, and use of cleaning chemicals or food service equipment.

Work Schedule and Work Arrangement

Scheduled days varies based on department need; hours are 1:00pm - 7:00pm

Salary Information

Hourly Rate: 15 - 19

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.