Department Support Coordinator, SGPA, Hematology & Oncology, Full-Time, Brunswick

Southeast Georgia Health System Inc / SGHS; Brunswick (GA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO

Wellness programs

Sign-on bonus

Job summary

Southeast Georgia Health System is seeking a Full-Time Department Support Coordinator for the SGPA Hematology & Oncology team in Brunswick, GA. The role focuses on daily practice operations and administrative support, with responsibility for efficient schedules, staff supervision, and ensuring accurate revenue cycle processes.

The ideal candidate has 1–3 years clerical experience in a medical setting, strong communication skills, and a commitment to confidentiality and high-quality patient

Qualifications

• High school diploma or equivalent.
• 1–3 years clerical experience in a medical practice or medical billing office.
• Knowledge of healthcare office operations, revenue cycle, and patient confidentiality.

Responsibilities

• Oversee daily practice operations and provide administrative support.
• Support revenue cycle processes and coding with the Business Office as needed.
• Monitor Time and Attendance and manage leaves; arrange coverage.

Skills

Staff supervision

Customer service

Communication

Scheduling

Conflict resolution

Confidentiality

Education

High school diploma or equivalent

Tools

Medical billing software

Electronic health records (EHR)

Job description

Department Support Coordinator, SGPA, Hematology & Oncology, Full-Time, Brunswick

Job Category: Health Care

• Full-Time
• On-site

Locations

Showing 1 location

Description

Southeast Georgia Health System is seeking a Full-Time Department Support Coordinator to join our Southeast Georgia Physician Associates (SGPA) Hematology & Oncologyteam inBrunswick, GA. In this role, you will be responsible for the oversight of daily practice operations and provision of administrative support. You will also perform a variety of clerical duties as assigned and maintains good inventory control of supplies.

Key Responsibilities

• Effectively communicates and exhibits positive interpersonal skills with a variety of people of different skill sets not limited to current department, and including physicians, team members, and patients.
• Capable of performing all duties expected of the Medical Office Assistant.
• Performs the necessary duties of Revenue Cycle to ensure billing is sent timely, including verification of charges and coding working with the Business Office as needed.
• Monitors Time and Attendance, approves planned time off, and manages unscheduled leaves including arranging coverage.
• Handles customer service opportunities including patient complaints/concerns and service recovery.
• Demonstrates leadership skills to provide direct supervision to the team members in the practice. Assigns tasks appropriately. Communicates information to team members including conducting regularly scheduled department meetings.
• Is responsible for detecting, observing and reporting compliance variances to Manager, Physician Practices or upward through the chain of command, the Compliance Office, or Hospital Hotline.
• Work in conjunction with the Manager, Physician Practices to complete annual performance evaluations including review with team member.
• Has a good knowledge of office processes and Health System policies and be able to constructively coach staff and address performance issues when needed.
• Ensures changes (insurances, processes, policies, etc.) are communicated timely and accurately to staff and aids in ensuring optimal efficiency is maintained throughout the practice, alerting Manager of concerns.
• Follows established procedures to maintain confidentiality of all patient and practice related information.
• Collaborates with other Health System departments when necessary (e.g. Information Systems, Facilities, Safety and Security, Medical Records.) and other SGPA locations, assisting in requests when needed.
• Promotes an environment of team work.

Minimum Qualifications

Education

• High school graduate or equivalent.

Experience

• 1 to 3 years clerical experience in a medical practice or medical billing office required.
• Demonstrated knowledge of medical professional practice supervision preferred.

Knowledge, Skills, & Abilities

• Knowledge of healthcare office operations, revenue cycle functions, medical billing practices, compliance requirements, patient confidentiality regulations, and health system policies and procedures.
• Skilled in staff supervision, customer service, conflict resolution, scheduling, performance management, communication, and medical practice operations.
• Ability to lead a healthcare team, manage multiple priorities, maintain confidentiality, resolve patient concerns, ensure operational efficiency, monitor compliance, and collaborate effectively with physicians, staff, and organizational departments.

Why Join Southeast Georgia Health System?

• Mission-driven organization committed to safe, high-quality, and accessible care
• Outstanding work-life balance in a coastal community with mild winters and natural beauty
• Strong culture of collaboration, professionalism, and respect
• Meaningful opportunities for career growth and advancement without a large-city commute
• Membership in Coastal Community Health, a regional partnership with Baptist Health focused on advancing care quality and value
• Competitive compensation and a comprehensive benefits package, including:
• Competitive Pay + Shift Differentials
• Sign-on Bonuses may be available for full-time roles
• Generous Paid Time Off (PTO)
• Wellness programs

Equal Opportunity Employer

Southeast Georgia Health System is an Equal Opportunity Employer and complies with all federal employment laws. Applicants may review their rights in the Know Your Rights notice from the Department of Labor.

Preferred

High school graduate or equivalent required.1 – 3 years clerical experience in a medical practice or medical billing office required. Demonstrated knowledge of medical professional practice supervision preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.