Department Supervisor - Shift 1

At Home; Carlisle (Cumberland County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) Matching

Dental, Vision, Life Insurance

Store Discount

Paid Time Off

Job summary

At Home Distribution Centers is seeking a Distribution Center Department Supervisor to lead operations, drive safety, and ensure timely information flow between associates and management.

You will coordinate labor planning, provide coaching, and champion continuous improvement to maintain high productivity and morale in a fast-paced environment.

Qualifications

• 2+ years in a warehouse, logistics, or distribution center environment.
• 1+ year in a leadership or supervisory role preferred.
• Strong knowledge of warehouse operations, safety standards and labor management.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to lead teams in a fast-paced, high-volume setting.
• Proficient with WMS, MS Office and reporting tools.
• Must read/write and communicate in English; lift up to 75 pounds.

Responsibilities

• Operational Leadership & Goal Achievement: Coordinate with managers to meet productivity targets.
• Labor Planning & Resource Allocation: Plan and adjust labor resources for throughput.
• Training, Coaching & Performance Management: Provide daily coaching and recognition.
• Safety Leadership: Promote a culture of safety and compliance.
• Attendance & Staffing Reliability: Monitor attendance and ensure shift coverage.
• Team Engagement & Retention: Foster a positive, collaborative work environment.
• Cross-Functional Communication: Maintain alignment across shifts and departments.
• Quality & Accuracy Oversight: Monitor quality and implement corrective actions.
• Problem Solving & Continuous Improvement: Lead safety and efficiency initiatives.
• Shift Handoffs & Documentation: Ensure clear handoffs and status updates.
• Other Duties as Assigned: Take on additional responsibilities as needed.

Skills

Warehouse supervision

Leadership

Safety leadership

Labor planning

Communication

Problem solving

English proficiency

Tools

WMS

Microsoft Office

Reporting tools

Job description

JOB SUMMARY

The Distribution Center Department Supervisor is responsible for providing communication, leadership, direction, and timely information to both the associates and management team. This position maintains a high level of safety, quality and department morale. Responsible for employee work assignments.

ESSENTIAL FUNCTIONS

• Operational Leadership & Goal Achievement: Coordinate with managers and cross-functional teams to consistently meet or exceed productivity goals. Ensure alignment with production targets and efficiency metrics across assigned shifts and operational areas.

• Labor Planning & Resource Allocation: Effectively plan, allocate, and adjust labor resources to maximize throughput, minimize downtime, and maintain a consistent and efficient operational flow.

• Training, Coaching & Performance Management: Provide ongoing training, daily coaching, and timely recognition to ensure team members meet or exceed performance expectations. Address underperformance constructively and promptly, partnering with HR when appropriate.

• Safety Leadership: Foster a strong culture of safety with full compliance to all safety protocols. Promptly resolve safety concerns and maintain a low incident rate.

• Attendance & Staffing Reliability: Monitor and support high levels of attendance and punctuality. Address attendance issues early and effectively to ensure dependable shift coverage and workflow continuity.

• Team Engagement & Retention: Promote a positive, respectful, and collaborative work environment. Build strong team engagement to reduce turnover, enhance morale, and encourage ownership at every level.

• Cross-Functional Communication: Communicate clearly and consistently with team members, peers, and leadership to ensure strong alignment across shifts and departments. Drive transparency, accountability, and operational coordination.

• Quality & Accuracy Oversight: Uphold high standards of quality and accuracy across all processes, including inbound, outbound, and inventory handling. Continuously monitor performance and implement corrective actions where needed.

• Problem Solving & Continuous Improvement: Identify operational challenges proactively, elevate issues appropriately, and lead initiatives to improve safety, efficiency, quality, and team performance.

• Shift Handoffs & Documentation: Facilitate smooth shift transitions through clear, timely documentation, status updates, and alignment on shift goals, metrics, and priorities.

• Other Duties as Assigned: Take on additional responsibilities as needed to support evolving business needs and leadership initiatives.

QUALIFICATIONS

• 2+ years of experience in a warehouse, logistics, or distribution center environment

• 1+ year of leadership or supervisory experience preferred

• Strong understanding of warehouse operations, safety standards, and labor management

• Excellent interpersonal, communication, and problem-solving skills

• Ability to lead teams in a fast-paced, high-volume environment

• Proficient in using warehouse management systems (WMS), Microsoft Office, and reporting tools

• Strong organizational and time-management skills with a continuous improvement mindset

• Must be able to read, write and communicate in English

• Ability to lift 75 pounds required

WHO WE ARE

Discover At Home, the Home and Holiday Décor Superstore with endless aisles of must-have styles at prices so low you won't believe it. We are a dynamic, fast-paced retail brand with exciting career opportunities offering growth and a fun job you’ll love. We boast over 260 retail stores across 40 states, multiple distribution centers, and a modern corporate headquarters located in Coppell, TX. We have open positions that value imagination and diversity, giving people the opportunity to explore, grow, and help shape our future.

WORKING CONDITIONS

• Distribution Centers:

• Ability to lift a minimum of 50 lbs. individually.

• Ability to work in a non-climate-controlled environment.

SUMMARY OF BENEFITS

Part-Time

• 401(k) W/ Employer Match

• Dental, Vision, Life, and Disability Insurance

• 25% Store Discount (Seasonal TMs Included)

Full-Time – All Prior Benefits PLUS

• Medical Insurance

• Flexible Spending Accounts

• Paid Time Off, Holidays, and Volunteer Time

ACCOMMODATIONS

If a reasonable accommodation is required to fully participate in the hiring process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact [e-mail]

EQUAL EMPLOYMENT OPPORTUNITY NOTICE

When you’re a part of At Home, you have the full support of a diverse, close-knit team. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture – we respect, appreciate, and celebrate the experiences and qualities that differentiate everyone on the At Home team.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job and duties. Employees may be assigned additional duties and responsibilities. Employment remains at-will and nothing in this job description changes the at-will employment relationship.