Department Supervisor (Retail)-Kingsport, TN

Hamrick's, Inc.; Kingsport (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Vacation Pay (based on eligibility guidelines)

Job summary

Hamrick's, Inc. is seeking a Department Supervisor in Kingsport, TN, to oversee store operations and ensure top-notch customer service. The role involves training associates, merchandising the sales floor, and maintaining company standards.

This position requires a positive attitude, a passion for service, and the ability to work a flexible schedule. Qualifications include being 18 years or older and the ability to lift up to 25 lbs. regularly. Join our dedicated team and contribute to an exceptional shopping experience.

Qualifications

• Passion for superior service and helping others.
• Cheerful and positive attitude.
• Must be 18 years or older.

Responsibilities

• Model and drive superior service.
• Delegate tasks and responsibilities within your department.
• Maintain a positive work environment.

Skills

Superior service

Customer service techniques

Flexibility

Job description

Vacation Pay (based on eligibility guidelines)

Department Supervisors are the front-line employees who ensure our stores are neat, clean, and well merchandised. The department supervisor provides our customers the silent sellers of visual presentation, signage, and organization to guide the customer through our stores and build their purchase. Their product knowledge and superior service are a critical part of our store team. This position also trains and develops associates to assist in their area. This supervisor works with and through their department assistants and other sales associates.

Responsibilities

Model and Drive Superior Service; Practice and teach customer service techniques.

Delegate tasks and responsibilities within your department. Follow-up on results. Provide direction and guidance.

Motivate department assistants and sales associates. Maintain a positive work environment.

Merchandise the sales floor; execute and maintain standards for presentation, signage, and product lifecycle in assigned department.

Communicate professionally and respectfully with associates, customers, and corporate officials.

Gain and maintain knowledge of products within the store, respond to questions and make recommendations about other products.

Stay current with present, future, seasonal, and special ads.

Maintain a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.

Uphold company policies and procedures.

Utilize company reports and tools; and collaborate with leadership to deliver results in assigned department.

Assist team members in other areas as directed by supervisor or management

Qualifications

Passion for superior service and helping others

Cheerful and positive attitude

Consistent and reliable

Work a flexible schedule

Ability to bend, stoop and stand for long periods of time

Ability to lift up to 25 lbs. on a regular basis

Must be 18 years or older