Department Supervisor: Lead Merchandising & Service

Hamrick's; Sevierville (TN); Sur place; USD 32 000 - 44 000; Plein temps

Résumé du poste

Hamrick's in Tennessee seeks a Department Supervisor to lead the front-line team in keeping stores neat, clean, and well merchandised. You guide customers through the store with strong product knowledge, signage, and organization to drive sales and create a positive shopping experience.

You train and develop associates, collaborate with department assistants, uphold safety and company policies, and use reports to deliver results.

Qualifications

• Passion for superior service and helping others.
• Cheerful and positive attitude.
• Consistent and reliable.
• Work a flexible schedule.
• Ability to bend, stoop and stand for long periods of time.
• Ability to lift up to 25 lbs. on a regular basis.
• Must be 18 years or older.

Responsabilités

• Model and Drive Superior Service; Practice and teach customer service techniques.
• Delegate tasks and responsibilities within your department. Follow-up on results. Provide direction and guidance.
• Motivate department assistants and sales associates. Maintain a positive work environment.
• Merchandise the sales floor; execute and maintain standards for presentation, signage, and product lifecycle in assigned department.
• Communicate professionally and respectfully with associates, customers, and corporate officials.
• Gain and maintain knowledge of products within the store, respond to questions and make recommendations about other products.
• Stay current with present, future, seasonal, and special ads.
• Maintain a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.
• Uphold company policies and procedures.
• Utilize company reports and tools; and collaborate with leadership to deliver results in assigned department.
• Assist team members in other areas as directed by supervisor or management

Connaissances

Customer service

Positive attitude

Reliable

Flexible schedule

Team leadership

Communication

Formation

High school diploma or equivalent

Description du poste

Hamrick's in Tennessee seeks a Department Supervisor to lead the front-line team in keeping stores neat, clean, and well merchandised. You guide customers through the store with strong product knowledge, signage, and organization to drive sales and create a positive shopping experience.

You train and develop associates, collaborate with department assistants, uphold safety and company policies, and use reports to deliver results.