Department Supervisor

The Home Depot; Randallstown (MD); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Department Supervisor to lead and develop associates, ensuring top-notch customer service and operational excellence. In this full-time role, you will leverage your strong product knowledge and leadership skills to guide your team, making a significant impact on store operations. This position offers a unique opportunity to influence merchandising decisions and enhance customer experiences across various departments, from Gardening to Kitchen & Bath. If you're passionate about team development and customer satisfaction, this role is perfect for you.

Qualifications

• Lead and develop associates to ensure excellent customer service.
• Provide input into operational and merchandising decisions.

Responsibilities

• Train and coach department associates for optimal performance.
• Ensure customers can easily find merchandise and receive excellent service.

Skills

Leadership

Training and Coaching

Product Knowledge

Operational Knowledge

Customer Service

Job description

Join to apply for the Department Supervisor role at The Home Depot.

Job Description

Department Supervisors lead, train, coach, and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. They provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors possess strong product and operational knowledge. Store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution, or a combination of multiple departments depending on store structure.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Consumer Services

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