Department Secretary

Kaiser Permanente; Veterans Administration (CA); Presencial; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Kaiser Permanente in California is seeking a temporary clerical assistant to support the department. Under supervision, you will transcribe consultation reports, maintain records, and provide general clerical help, including formatting documents and handling routine communications.

Responsibilities include transcribing reports, screening calls, handling patient information, maintaining logs, and coordinating with providers and external offices.

Formación

• High School Diploma or equivalent.
• One year of secretarial experience.
• Typing 40 wpm or as required by facility.
• Knowledge of Microsoft Word, PowerPoint and Excel.

Responsabilidades

• Transcribes consultation reports and distributes copies per policy.
• Types correspondence and reports for departmental activities.
• Screens calls and relays information to callers.
• Responds to requests for medical information from outside parties.
• Maintains logs, files, and orders supplies and meds as needed.
• Maintains courteous relations with staff, members and the public.

Conocimientos

Typing 40 wpm

Microsoft Word

PowerPoint

Excel

Communication

Educación

High School Diploma/GED

Herramientas

Microsoft Access

Fax machine

Calculator

Descripción del empleo

Job Summary:

Under general supervision, transcribes consultation reports, maintains various records and provides general clerical support for the department.

Essential Responsibilities:

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
• Transcribes consultation reports, summaries, and instructions, utilizing transcribing machine and notes; distributes copies according to established policies and procedures.
• Types correspondence, memorandums and statistical reports pertaining to departmental activities, which may require extracting medical data from patient charts.
• Screens departmental telephone calls, gives information to patients and other callers, takes information, and relays calls as appropriate.
• Responds to requests for medical information requested by outside doctors, schools, and government agencies according to established polices and procedures.
• Sets up and maintains departmental logs and files; maintains and orders departmental supplies and medications, and may receive payment for services rendered or direct patients to make payments to appropriate area.
• Establishes and maintains courteous, cooperative relations when interacting with other personnel, Health Plan members, and the public.

Pay Grade: 08

Basic Qualifications:

Experience

• High School Diploma/GED or equivalent.
• One year of relevant secretarial experience.
• Typing 40 wpm or as required by facility.
• Knowledge of Microsoft Word, PowerPoint, Excel, fax machine and calculator.
• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

Education

• High School Diploma/GED or equivalent

License, Certification, Registration

• N/A

Preferred Qualifications:

• Medical Terminology if required by hiring department Microsoft Access and other software applications as required by hiring department Spanish speaking if specified by hiring department

Notes:

-This is a temporary position for approximately three (3) months.